Virtual Staffing Solutions

Process Trainer

Virtual Staffing Solutions  •  264k - 360k/yr  •  Tacloban, PH (Onsite)  •  7 days ago
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Job Description

Process Trainer

Department: Shared Services

Employment Type: Full Time

Location: Tacloban - HQ, PH

Compensation: ₱22,000 - ₱30,000 / month


Deliver engaging and effective training programs for new hires across multiple sites, ensuring they are equipped with the knowledge and skills to succeed. This involves facilitating training sessions, managing the Learning Management System (LMS), collaborating with stakeholders, and contributing to training initiatives. The role requires strong communication skills, attention to detail, and the ability to adapt to a dynamic environment. This position is based onsite in Tacloban City and requires flexibility in scheduling, including weekends and holidays as needed.

Key Responsibilities

  • Facilitate new hire training classes across multiple programs and sites.
  • Manage the Learning Management System (LMS) and create training modules.
  • Collaborate with the Quality Team on training interventions and support program ramp.

Skills, Knowledge & Expertise

  • Minimum 1 year of experience as a Product Trainer, with a focus on detail and documentation.
  • Experience in delivering training in both virtual and in-person (brick and mortar) settings.
  • Proficient in Microsoft Suite (Word, Excel, PowerPoint).

Job Benefits

  • HMO Day 1
  • Paid Vacation Leaves
  • Leaves Convertible to Cash
  • Life and Accident Insurance
  • Health Insurance
  • Night Differential
Virtual Staffing Solutions

About Virtual Staffing Solutions

Virtual Staffing Solutions provides comprehensive outsourcing services, ranging from call center operations and back-office support to complex data processing, catering to both SMEs and large corporations in the US and UK.

Since its founding in 2018, the company has grown into a formidable force in the BPO industry, with a dedicated team of over 2,700 employees and counting. Virtual Staffing has earned a reputation for flexibility, exceptional quality, and industry-leading excellence, consistently delivering measurable success for its clients.

Industry
Consulting & Advisory
Company Size
1,001-5,000 employees
Headquarters
Ormoc City, PH
Year Founded
2018
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