Harrods

Process Technologist

Harrods  •  United Kingdom of Great Britain and Northern Ireland (Hybrid)  •  11 days ago
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Job Description

We are now recruiting for a Process Technologist to join our Production Kitchens team, where you’ll lead the optimisation of our kitchen processes and bring new product concepts to life at scale.

About the Role

As our Process Technologist, you’ll manage and improve process controls across our production kitchens, ensuring products are expertly scaled from concept to launch. Acting as a subject matter expert, you'll work closely with NPD, operations and quality teams to ensure recipes, processes and data integrity are consistently accurate and efficient.

Key responsibilities include:

  • Scaling up recipes from development concepts to mass‑production readiness.
  • Providing critical process step information to support HACCP requirements.
  • Building kitchen recipes and ensuring alignment with Qadex specifications.
  • Verifying correct raw materials, quantities and process parameters are used.
  • Reporting on yields, wastage and identifying opportunities for continuous improvement.

Depending on your role, you may be fully on-site or have a mix of on-site and home working – this is what we refer to as ‘Hybrid’. Our hybrid working policy allows colleagues to work from home for part of the week, with a minimum of three days on-site, depending on business needs.

Please see our Hybrid@Harrods policy on our Career Site for more information or speak to a member of our Talent Acquisition team if you have any questions regarding the requirements for this role.

About You

You will bring hands‑on experience in food manufacturing processes, with a strong ability to influence and collaborate across teams. You thrive in environments where accuracy, communication and process optimisation are key, and you take pride in driving high standards while maintaining composure under pressure. You will also be confident analysing data, contributing to continuous improvement, and championing best practice across the kitchens.

You will bring:

  • Experience managing processes within a food manufacturing environment.
  • Strong relationship‑building and communication skills across all levels.
  • The ability to influence and guide teams without direct authority.

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

Uniquely You

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods.

Additional Information:

Time Type:

Permanent

Department:

Food Buying and Product Development (Steve Willis)

Harrods

About Harrods

As many lives, generations, cultures and stories pass through our doors, our mission remains unchanged: to serve the needs and aspirations of our customers, to create new stories and bring moments of delight. Whomever they are and wherever they come from, our customers can always expect to be treated with grace, courtesy, and care. #TogetherHarrods

Open since 1834 by Charles Henry Harrod and now owned by Qatar Holding Authority, we are truly unique - a house of maisons, a modern atelier, a workshop of wonders, a convener, patron and celebrator of the world’s finest. Known around the world as one of the great luxury emporiums, we offer a transformative experience to customers who know that true value of exceptional goods and services lies beyond price. We are committed to excellence and artistry, inspired to reinvent and surprise, ensuring our position as a leader in the category.

Our people are our strength - their unique personalities and their desire to exceed expectations are what enables us to make the impossible possible for our customers.

Our customers are at the heart of our success. They’re the reason we exist, and we never forget it. And we’re always looking for new exceptional people who want to connect to them, to delight them and to become part of our story.

Industry
Retail & Ecommerce
Company Size
5,001-10,000 employees
Headquarters
London, GB
Year Founded
1849
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