Job Description

Job ID: 5735

Process Specialist under education

We are looking for a Process Specialist under Education to join our Lifecycle Processing Team on a full-time employment agreement and support daily operational processes within Nordea Finance.

About our team

Meet the Lifecycle Processing Team. Our role is to support customers and business operations by delivering high-quality financial and operational services that help customers finance their investments. Our team is part of Nordea Finance, the largest finance company in the Nordics with approximately 1,500 employees across Finland, Sweden, Norway, Denmark, Poland and Estonia. We work in an international environment and collaborate closely with colleagues across the Nordic countries. The role is based in Łódź.

Collaboration. Ownership. Passion. Courage. These are the values that guide us in how we work and how we make decisions – and that we imagine you share with us. 

Main responsibilities in this role:

• Handling operational process tasks according to established procedures and quality standards.
• Supporting domestic and international payment-related processes and services.
• Collaborating with colleagues across Nordic countries to deliver excellent customer and operational support.
• Identifying opportunities for process improvements and contributing ideas to enhance efficiency and service quality.
• Creating, maintaining and updating process documentation while continuously building process knowledge.

Who you are

This is the right role for you if you enjoy working in a collaborative environment, take ownership of your responsibilities, have a proactive approach to learning, and are motivated by solving problems and continuously improving the way things are done. You are detail-oriented, analytical and enjoy working with people from different cultures and backgrounds.

Your background and skills include:

• Communicative English skills (minimum B2 level).
• Good knowledge of Microsoft Office applications.
• Strong analytical skills and attention to detail.
• Ability to work effectively in a team environment.
• Proactive attitude and willingness to learn and develop.

It would be ideal if you also:

• Have previous experience in banking, finance or another financial institution.
• Have experience working in an international environment.
• Are interested in financial products and banking operations.

What we offer

People come here when they want to get somewhere. For some, it’s to take their career to the next level. For others, it’s to break new ground within their area of expertise – in other words, with us, you will always move forward.

A culture that fosters performance and growth in one of the largest Nordic banks, offering various opportunities to evolve, develop and learn from brilliant colleagues with diverse backgrounds in a vibrant working environment.

Hybrid working model – we believe in the value of bringing people together and at the same time we embrace the freedom of flexibility.

Diversity and inclusion are a natural part of our daily work. We know that an inclusive workplace is a sustainable one. We genuinely believe that our diverse backgrounds, experiences, characteristics and traits make us stronger together. Every day we strive to find new ways to improve diversity and inclusion within our community e.g. we have signed the European Diversity Charters in the countries where we operate to show our commitment and engage with others to continue learning and improving.

If this sounds like you, get in touch!

Next steps

The recruitment process consists of the following steps:

• Preliminary CV selection
• Phone conversation with the recruiter
• Online interview with the hiring leader
• Background check

We enable dreams and aspirations for a greater good.

We build relationships. We add a personal touch to everything we do – when advising our customers, collaborating with colleagues, and meeting our potential candidates.

We learn and develop. We take pride in being experts and thinking ahead. We use our expertise to meet our customers’ needs, from the simplest to the most complex. We bring a growth mindset to our work that enables us to focus on a broader perspective in our daily challenges.

We lead change. We are responsible and aware of the impact of our decisions, both for our customers and for our local and global communities. Mindful of our responsibility towards current and future generations, we have made sustainability an integrated part of our business strategy.

We are Nordea. We have a 200-year history of supporting and growing the Nordic economies and our values are deeply rooted in these open, progressive and collaborative societies. As one of the biggest employers in the Nordics, Poland and Estonia, you have excellent opportunities to evolve, develop and move forward with us.

Please include permit for processing personal data in CV as following:

In accordance with art. 6 (1) a and b. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GDPR’. I agree to have: my personal data, education and employment history proceeded for the purposes of current and future recruitment processes in Nordea Bank Abp.

The administrator of your personal data is: Nordea Bank Abp operating in Poland through its Branch, address: Aleja Edwarda Rydza Śmiglego 20, 93-281 Łodź. Your personal data will be processed for the recruitment processes in Nordea Bank Abp. You have a right to access your personal data, right to rectify and right to delete. Disclosing the personal data in the scope specified by the provisions of Polish Labour Code from 26 June 1974 and executive acts are mandatory. Providing personal data is necessary to conduct the recruitment processes. The request for the deletion of your personal data means resignation from further participation in recruitment processes and causes the immediate removal of your application. Detailed information concerning processing of your personal data can be found at: https://www.nordea.com/en/doc/nordea-privacy-policy-for-applicants.pdf

We reserve the right to reply only to selected applications.