Job Description

Requisition ID: 23785 

Department: Infrastructure & Water Services Dept.

Service: Water Facilities & Treatment Services

Employment Type: Multiple Full-time Permanent and Multiple Full-time Temporary (up to 2 years)

Work Hours: 42.00 hours per week

Affiliation: CUPE 503 - In/Out/PCC/WF 12hr Shift

Salary Information: $77,010.02  - $90,103.10  annually (2024 rates of pay)

Location: Lemieux Island, 1 River Street/Brit Plant, 2731 Cassels Street

City: Ottawa, ON

Job Category: Maintenance and Trades

Application Close: 22/10/2026

JOB SUMMARY

The Water Facilities & Treatment Services operate and maintain the City's two water purification plants and the corresponding East or West remote pumping stations, reservoirs and communal well systems.

As the Process Operator you are responsible for operating, monitoring, adjusting and troubleshooting various plant chemical processes for the purification of water at either of the City’s water purification plants to ensure compliance with all applicable water treatment regulations, policies, procedures and federal, provincial and City guidelines.

You are the Operator-In-Charge of either of the City’s water treatment chemical systems, in accordance with O. Reg. 128/04. You have primary responsibility for the identification, mitigation, management of process upsets and emergency situations associated with the plant’s chemical feed and control systems, and are responsible for reporting upsets and emergency situations to the Process Supervisor, in accordance with plant procedures. You also assist the Process Supervisor in the mitigation and management of emergency process and environmental situations in all other areas of the plant.

The Process Operator-in-Training is responsible for performing some or all of the duties of the Process Operator job, under the direction of the supervisor.

EDUCATION AND EXPERIENCE

Completion of 3 year community college diploma in Engineering Technology, preferably with emphasis in environmental, water treatment, chemical or biochemical technology

Minimum of 1 year of environmental, water treatment, industrial or chemical process related work experience in an industrial, production or laboratory environment

CERTIFICATIONS AND LICENCES

Process Operator must possess and maintain Ontario MOE Class 1 Drinking Water Treatment Operator Certificate; Class 2 certificate is desirable

Process Operator-in-Training must obtain Ontario MOE Operator-in-Training Drinking Water Treatment Operator Certificate and Class 1 Drinking Water Treatment Operator Certificate within the timeframe determined by the employer

KNOWLEDGE

• Basic knowledge of chemistry, physics, hydraulics and electrical devices
• Basic knowledge of current provincial regulations pertaining to drinking water treatment
• Basic knowledge of automated process measurement and control
• Intermediate knowledge of water treatment processes and water treatment process equipment
• Intermediate knowledge of mathematics, lab procedures and sampling techniques
• Advanced knowledge of health and safety procedures, equipment and legislation
• General knowledge of City of Ottawa Policies and Procedures, Drinking Water Services’ responsibilities, facilities and equipment
• General knowledge of computer software applications typically used in an office environment
• Knowledge of applicable health and safety legislation, including the rights and duties of workers.

The terms “Basic”, “Intermediate” and “Advanced”, as noted above, refer to terms, scope and level of topic mastery, as defined by the MOE certification document entitled “Water Treatment Need to Know Guide”, most current edition. Applicants will be required to demonstrate their degree of knowledge/mastery, of the topics noted above, in general accordance with this document.

COMPETENCIES, SKILLS AND ABILITIES

• Demonstrate effective communications (written and verbal) to all levels of staff
• Follow instructions with minimum supervision
• Record data as required in a clear and concise manner
• Work with sensitive process and analytical instruments
• Recognize process problems to prevent the need for costly repairs or adverse water quality events
• Must be able to comply with the City of Ottawa’s Respiratory Protection Policy
• Safety awareness
• Works well with others
• Good attendance record
• Conscientious
• Dependable
• Alert
• Must be able to carry out all physical requirements necessary for this position
• Work a rotating day/night twelve (12) hour shift schedule
• Work with and use all required/provided personal protective equipment

WHAT YOU NEED TO KNOW

• Language Requirement:English oral, reading, writing
• Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check (Level 2) with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.
• You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
• Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions.

Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.

The City of Ottawa provides accommodation to applicants during all parts of the hiring process, upon request. If contacted to proceed to the selection process, please advise us if you require any accommodation.

Accessible formats and communication supports are available upon request. Please contact the Employee Service Centre at 613-580-2424 extension 12211 or via email at esc-cse@ottawa.ca.