Everience Benelux

Process Manager Thuisladen (m/w/d)

Everience Benelux  •  Kingdom of the Netherlands (Onsite)  •  4 hours ago
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Job Description

Bedrijfsomschrijving

Everience is an international consulting group delivering AI-augmented digital services and placing people at the heart of the AI revolution.

With a presence in Europe, Africa, Asia and America, Everience offers its 4,000-strong workforce the most demanding and stimulating environment in which to transform and develop their skills, learning about new AI-based roles and building their future employability.

Through its Symbiotic Academy the group offers a unique hub for training, practical application and exchange where everyone can experiment, learn, and progress in the fields of artificial intelligence and data.

In accordance with its core purpose of orchestrating the symbiotic relationship between humans and AI in the workplace, Everience is making the augmented employee the driving force of a “symbiotic age”, where AI enhances talents and opens up new career opportunities.

Vacatureomschrijving

Voor een opdracht binnen de energietransitie zijn we op zoek naar een ervaren Procesmanager Thuisladen. In deze rol ben je verantwoordelijk voor het optimaliseren van operationele processen rondom assetmanagement, voorraadbeheer en storingsafhandeling. Je werkt samen met diverse interne en externe stakeholders om processen efficiënter, schaalbaarder en toekomstbestendig te maken en draagt bij aan een optimale dienstverlening en klanttevredenheid.

Verantwoordelijkheden:

  • Voorraadbeheer en structurele optimalisatie
  • Assetbeheer over geïnstalleerde laadpalen
  • Optimaliseren van het retourproces
  • Analyseren en verbeteren van het storingsproces
  • Ondersteuning bij technische issues, klachten en storingen
  • Afstemmen met interne teams, leveranciers en servicepartners
  • Inrichten en ondersteunen van assetmanagementprocessen
  • Signaleren van knelpunten en realiseren van procesverbeteringen
  • Vertalen van operationele uitdagingen naar concrete oplossingen

Functie-eisen

  • Minimaal 5 jaar ervaring in procesmanagement
  • Kennis van assetmanagement
  • Technische achtergrond (installatie, hardware, storingen en/of laadoplossingen)
  • Affiniteit met e-mobility
  • Sterke analytische vaardigheden
  • Ervaring met stakeholdermanagement
  • Kennis en ervaring met Salesdoc is een pré

Aanvullende informatie

  • Startdatum: Zo snel mogelijk
  • 32-40 uur per week

All our positions are open to both women and men and are, of course, open to people with disabilities.

Everience Benelux

About Everience Benelux

Everience is an international consulting group delivering AI-augmented digital services. It combines expertise in digital transformation, artificial intelligence and data-based value creation, enabling companies to harness the potential of AI to support their businesses. With a 4,000-strong workforce in France and around the world, the group helps its clients to transform their user experience and to secure and leverage their data, devising new applications and co-creating the businesses of tomorrow. Everience places the augmented employee at the heart of its approach, in accordance with its core purpose of orchestrating the symbiotic relationship between humans and AI in the workplace. Our ambition is to build our future in an “symbiotic age” where AI enhances human capabilities, and technology sustainably supports business performance and the aspirations of individuals.

Industry
IT & Software
Company Size
11-50 employees
Headquarters
Brussels, BE
Year Founded
Unknown
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