About The Clearing House: The Clearing House Payments Company L.L.C. is a bank-owned industry utility that shapes the payments landscape and provides infrastructure for safe, reliable, and efficient payments. We see an economy where everyone is connected and a future where modern payments make life easier. The Clearing House operates four payment systems: a high-value wire-transfer system (the CHIPS® network), the country’s first and largest instant payments system (the RTP® network), an automated clearinghouse network (the EPN® network), and a check image exchange network (the Image Exchange Network). TCH also operates a bank account number tokenization service, runs a payments association known as the TCH Payments Authority, and maintains the rules for private-sector check image exchange through its ECCHO® business line.
The Operations & Technology (O&T) Administration team is responsible for the governance of the O&T portfolio, resource management, and financial management. The team oversees the Product Development Lifecycle (PDLC) and associated processes. To support these activities, the team utilizes several enterprise platforms, including:
Team members serve as subject matter experts (SMEs) and are responsible for governing, enhancing, and supporting the standards and processes associated with these tools.
The Process Manager will be a key member of the team, responsible for:
The Process Manager will also be responsible for producing and enhancing:
Success in this role requires the ability to extract, analyze, consolidate, and automate data from multiple sources to support decision-making and executive reporting.
In addition, the Process Manager will oversee SharePoint Online document governance, including:
The ideal candidate is self-motivated, highly organized, detail-oriented, collaborative, and capable of managing multiple priorities in a fast-paced environment.
Physical Demands and Work Environment: The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available. Travel may be required. Candidates will report to the office three days each week. Onsite work requirements may change at any time.

The Clearing House Payments Company L.L.C. owns and operates core payments system infrastructure in the United States that clear and settle more than $2 trillion each business day through wire, ACH, check image, and instant payments. The company operates the RTP® network, launched in 2017, which supports the immediate clearing and settlement of payments, along with the ability to exchange related payment information across the same secure channel. The Clearing House is the only private-sector instant payments, ACH, and wire operator in the United States, representing 98% of instant payments volume and half of all commercial ACH and wire volume. Its affiliate, The Clearing House Association L.L.C., the country’s oldest banking trade association, is a nonpartisan organization that provides informed advocacy and thought leadership on critical payments-related issues.