T-Systems Information and Communication Technology India Private Limited (T-Systems ICT India Pvt. Ltd.) is a proud recipient of the prestigious Great Place To Work® Certification™. As a wholly owned subsidiary of T-Systems International GmbH, T-Systems India operates across Pune, Bangalore, and Nagpur, boasting a dedicated team of 3500+ employees providing services to group customers. T-Systems offers integrated end-to-end IT solutions, driving the digital transformation of companies in all industries, including automotive, manufacturing, logistics, and transportation, as well as healthcare and the public sector. T-Systems develops vertical, company-specific software solutions for these sectors. T-Systems International GmbH is an information technology and digital transformation company with a presence in over 20 countries and a revenue of more than €4 billion. T-Systems is a world-leading provider of digital services and has over 20 years of experience in the transformation and management of IT systems. As a subsidiary of Deutsche Telekom and a market leader in Germany, T-Systems International offers secure, integrated information technology and digital solutions from a single source.
Key Responsibilities:
Hands-on expertise with Asset Manager Tool, ServiceNow, CMDB, CSDM, and SACM processes
Develop, implement, and maintain best practice standards, policies, and procedures for planning, recording, monitoring, and maintaining hardware and software assets.
Design and implement continuous lifecycle management of configuration items (CIs).
Ensure SACM processes are fit for purpose, compliant with regulations, and aligned with organizational norms
Responsible for process design, framework creation, and governance
Define and track Key Performance Indicators (KPIs) to measure process effectiveness.
Manage new requirements and changes to SACM processes.
Coordinate design work for CI and Asset discovery, integrations, and data import methods
Collaborate with IT stakeholders and business leaders to improve asset management practices and ensure cost-effectiveness.
Support related IT processes such as Change, Problem, and Release Management
Monitor, review, and support audits, ensuring compliance with standards.
Provide coaching and guidance to CMDB stakeholders to ensure strong understanding of configuration and asset management, including its link to Change Management and other ITIL processes.
Represent SACM requirements in Demand Boards, prioritizing process-related IT developments.
Evaluate and recommend new tools, technologies, and process improvements to enhance IT efficiency and effectiveness.
Looking for Early joiners within 30 Days only
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Your digitalization partner with industry expertise
With locations in more than 26 countries and over 26,000 employees (2024), T-Systems is one of the leading providers of digital services in Europe. The Deutsche Telekom subsidiary is headquartered in Germany and has a presence in Europe as well as in selected core markets and strategic production locations. T-Systems can provide a global production and supply chain to companies operating worldwide.
T-Systems offers integrated end-to-end IT solutions, driving the digital transformation of companies in all industries and the public sector. T-Systems’ focus industries are automotive, the public sector, healthcare and transport. For these areas, T-Systems develops industryspecific solutions – so-called vertical applications.
The comprehensive portfolio of services includes secure operation of traditional IT infrastructures, migration to private cloud and public cloud environments of hyperscalers, as well as management of hybrid and multi-cloud infrastructures. T-Systems integrates customized platforms, industry-specific applications and innovative technologies such as artificial intelligence (AI), big data and blockchain into these infrastructures. To achieve this, the Telekom subsidiary works closely with leading global technology partners. The end-to-end services also include state-of-the-art security solutions and data protection in accordance with DSGVO requirements.
T-Systems pursues a holistic approach: consulting (advisory) and solutions from the areas of digital, cloud services and security are offered from a single source.
Become one of us: https://www.t-systems.com/de/en/company/careers
Imprint: https://www.t-systems.com/de/en/imprint
