eClerx

Process Manager

eClerx  •  Mumbai, IN (Onsite)  •  22 days ago
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Job Description

Key Responsibilities

  • Analyze performance data using Excel and SQL
  • Track trends and identify shifts in channel performance over time
  • Perform financial analysis including plan vs actuals, pacing, and ROI contribution
  • Develop weekly and monthly performance reports
  • Work with Adobe Analytics and Tableau for reporting and visualization
  • Interpret digital channel metrics and provide actionable recommendations
  • Translate complex datasets into clear, business-friendly outputs

Required Skills & Qualifications

  • Strong Excel and SQL skills
  • Experience with Adobe Analytics and Tableau
  • Understanding of digital marketing metrics
  • Strong analytical thinking and pattern recognition
  • Ability to communicate insights clearly
  • Experience in Banking Domain.
eClerx

About eClerx

eClerx is a productized services company, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services.

Industry
IT & Software
Company Size
10,000+ employees
Headquarters
Mumbai, IN
Year Founded
2000
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