Job Description

Gopuff is seeking a Fresh Grocery Process Lead for our Operations team. Reporting to the Site Leader or Manager, you'll be a core part of the leadership team, responsible for getting fresh product received, picked, packed and loaded onto delivery trucks accurately, safely and on time. During your shift, you'll lead the performance and day-to-day work of the Fresh Grocery Operations Associates on both the inbound and outbound sides. The team's success relies on your ability to coach and motivate associates, with a focus on freshness, food safety and on-time truck departures. We put our customers first.

Customers turn to Gopuff to deliver their everyday essentials—day and night, rain or shine—and more and more of that is fresh: produce, meat, dairy, deli and frozen. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks.

Responsibilities

Shift leadership

• Quarterback and direct all associate activities across receiving, picking, packing and truck loading during the shift
• Assign labor across inbound and outbound to hit receiving windows and truck departure times
• Escalate site issues in real time to Site Leadership, Regional Leadership and Live Monitoring
• Ensure completion of open/close checklists for the OA team, and set up the next shift to succeed
• Develop and train new associates on fresh receiving, cold chain, pick/pack and loading standards (if/when Site Leadership is unable to be on shift)
• Support the team in path during coverage gaps, including use of carts, pallet jacks, dollies and other equipment

Qualifications

2 years of internal Gopuff experience

2+ years of leadership experience in grocery, retail, warehouse/distribution, military, restaurant or equivalent

1+ years of experience improving processes and efficiencies

Experience with fresh or perishable product, cold chain or food handling (highly preferred)

ServSafe or food handler certification (highly preferred)

Comfortable working in cooler and freezer environments for long stretches

Ability to work fluid schedules, be available during peak receiving and truck departure hours, and support the facility on weekends and/or holidays as needed by the business

Team-oriented mentality

Ability to stand, bend, reach and walk during shifts

Ability to lift up to 49 pounds

Forklift or powered pallet jack experience (a plus)

Professional fluency in Spanish (preferred)

Pay

• Gopuff pays employees based on market pricing, and pay may vary depending on your location. Compensation for U.S. locations is based on a cost-of-labor index for that geographic area.
• Philadelphia, PA: $18.80 per hour
• The salary range above reflects what we’d reasonably expect to pay candidates. A candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. For additional information on this role’s compensation package, please reach out to the designated recruiter for this role.

At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.

And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.

Like what you’re hearing? Then join us on Team Blue.

Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.