MultiCare Health System

Process Improvement RN Program Manager

MultiCare Health System  •  $109k - $194k/yr  •  United States (Onsite)  •  28 days ago
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Job Description

Join a team that shares your calling

At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you’ll find a place to grow, do meaningful work and build a career you love in a community that feels like home.

FTE: 1.0 Shift: Days Schedule: M-F

The Process Improvement RN Prog Mgr leads facility or CBU level initiatives to enhance operational efficiency, quality, patient safety, and outcomes in a healthcare setting. Key responsibilities include educating, coaching, and mentoring process improvement for MHS employees; designing and executing facility or CBU level improvement strategies; assisting with data analysis, conducting workflow assessments; and collaborating with stakeholders to implement solutions. This role facilitates the use of process improvement methodologies and supports compliance with regulatory requirements and quality goals. Candidates must have clinical experience, experience in quality, process improvement, and data analysis. Strong communication, leadership, and organizational skills are essential, along with the ability to coach teams, handle challenging conversations, role model MHS values

Responsibilities:

  • Subject matter expert on process improvement methodologies and tools, promoting a culture of continuous learning and improvement throughout the enterprise.
  • Assist with data analysis, benchmarking, analyzing business and clinical processes using data, interviewing, and observation to document workflows.
  • Identify opportunities for optimizing workflows, enhancing efficiency, implementing safe and appropriate simplification strategies, reducing errors, eliminating obstacles, and achieving improved outcomes.
  • Facilitate and coach teams in the use of the MHS process improvement methodology (ID-PDSA) using process improvement and project management skills to drive and track progress and impacts.
  • Deliver training/curriculum, and coach MHS employees on process improvement principles, tools, simple project management, data analysis and visualization, daily management, standard work, and change management.
  • Plan and implement scalable strategies facility or CBU wide. Assist with enterprise-wide scalable initiatives and strategies.

Requirements:

  • Active and unencumbered Registered Nurse License in Washington State or Multistate License Endorsement required.
  • Bachelor’s degree in a related field preferred.
  • Minimum three (3) years of experience practicing in a clinical setting.
  • Minimum of two (2) years leading or coaching process improvement.
  • Minimum of five (5) years of experience in clinical care, quality, performance improvement, project/program management or any combination of these areas; or minimum requirements for clinical experience and process improvement with a Bachelor’s in a healthcare-related field.
  • Consideration given to internal candidates not meeting all minimum requirements.

Why MultiCare?

Rooted in the local community

Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years.

Growth and education

Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you.

Well-being and support

Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life.

Living our values

Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other.

Belonging for all

Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued.

Pacific Northwest lifestyle

Work and live where natural beauty, adventure and strong community connections are part of everyday life.

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $109,262.40 - $194,251.20 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Associated benefit information can be viewed here

MultiCare Health System

About MultiCare Health System

MultiCare’s roots in the Pacific Northwest go back to 1882, with the founding of Tacoma’s first hospital.

Over the years, we’ve grown from a Tacoma-centric, hospital-based organization into the largest, community-based, locally governed health system in the state of Washington.

Today, our comprehensive system of health includes more than 300 primary, urgent, pediatric and specialty care locations across Washington, Idaho and Oregon, as well as 13 hospitals. We welcome patients from the entire Pacific Northwest region and our 20,000-plus team members — including employees, providers and volunteers — proudly care for the communities we serve.

Without a doubt, our organization has changed over the years. But what has never changed, throughout our long history, has been our dedication to health and wellness of the people of the Pacific Northwest. Guided by our mission, vision and values, we are on continuous journey to deliver the services that our communities need, and to ensure access to those services, now and in the future.

Industry
Healthcare & Social Services
Company Size
10,000+ employees
Headquarters
Tacoma, WA
Year Founded
Unknown
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