Kroger

PROCESS IMPROVEMENT MANAGER (DELTA)

Kroger  •  $21k/yr  •  Memphis, TN (Onsite)  •  4 months ago
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Job Description

Lead the division implementation and continued utilization of process improvement solutions and Computer Assisted Ordering (CAO) to increase efficiencies, decrease cost, and improve the customer shopping experience. Coordinate division communications and training efforts around Freshness & Standards solutions. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
- Provide leadership for division department teams and field specialists on all CAO and process improvement related matters

- Utilize key tools and metrics (e.g., Business Objects, Store Manager Workbench, etc.) to evaluate performance, recognize trends, and analyze operations to effectively improve freshness, in stock and drive sales and exceed the customer's expectations

- Oversee the execution of best practices and partner with leaders and associates to evaluate the effectiveness of new processes, resets, store closings/openings, and inventory

- Discuss performance metrics, progress reports and financial data with division executives, administrative department heads, and other key stakeholders on a regular cadence; evaluate and refine solutions needed to attain strategic targets

- Interact with the corporate Retail Operations team through conference calls, store visits, e-mail communications, and training sessions to ensure solutions are being implemented and sustained effectively

- Engage store leaders to identify talent and recruit associates to assist with implementation processes

- Facilitate training programs and train-the-trainer sessions to successfully educate division leaders and associates on each process improvement solution or CAO process

- Travel to division stores, offices and corporate locations for meetings, training and to implement and evaluate processes and solutions

- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Minimum

- Any experience successfully identifying, adopting and leading change initiatives and gaining alignment

- Proven effective analytical and conceptual skills

- Excellent facilitation skills, with the ability to drive toward the end-state solution

- Creative, innovative, and alert to new ways of accomplishing tasks

- Demonstrated ability to work collaboratively with stakeholders and peer groups

- Excellent communication and presentation skills to effectively communicate with all organizational levels

- Proven ability to facilitate/translate strategic business requirements into strategic solutions

- Exceptional leadership and management skills; ability to motivate, develop, and inspire others

Desired

- Bachelor's Degree

- Any inventory management or department store management experience

From one tiny Cincinnati grocery store more than a century ago, we’ve grown into what today is the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America’s grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you. Apply today to become part of our Kroger family!

What you’ll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

  • A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
  • Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
  • Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
  • Valuable associate discounts on purchases, including food, travel, technology and so much more.
  • Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
  • Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page!

Kroger

About Kroger

At Kroger, we believe no matter who you are or how you like to shop, everyone deserves affordable, easy-to-enjoy, fresh food. This idea is embodied in our simple tagline—Fresh for Everyone™.

Kroger ranks as one of the world’s largest retailers. We are nearly half a million associates across 2,800 stores in 35 states operating two dozen grocery retail brands and 34 manufacturing and 44 distribution locations, all dedicated to living our Purpose: to Feed the Human Spirit™. Together, we serve more than 11 million customers daily in our stores and online through convenient e-commerce options like pickup, ship and delivery, serving America through food inspiration and uplift.

Customers love Our Brands, including the popular Kroger®, Private Selection® and Simple Truth® brands. Our own manufacturing plants produce many of Our Brands products, including breads, dairy products, meat and thousands of grocery items.

We also believe in and are committed to doing our part to create #ZeroHungerZeroWaste communities by 2025.

To learn more about us or apply for a job, visit TheKrogerCo.com.

Industry
Retail & Ecommerce
Company Size
10,000+ employees
Headquarters
Cincinnati, Ohio
Year Founded
Unknown
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