Job Description

Bilfinger is an international industrial services provider with a vision to be the No. 1 for its customers in enhancing efficiency and sustainability within the process industry. Bilfinger’s comprehensive portfolio spans the entire value chain, from consulting & engineering to prefabrication & installation, access & insulation, and services that improve the asset performance of industrial plants.

The company operates in three geography-based segments: Western Europe, Central Europe, and International, with primary activities in Europe, North America, and the Middle East. Its process industry customers come from markets such as chemicals & petrochemicals, energy, oil & gas, and pharma & biopharma. With about 31,000 employees, Bilfinger upholds the highest standards of safety and quality, generating revenue of €5.4 billion in the financial year 2025. To achieve its goals, Bilfinger has identified two strategic levers: Operational Excellence to continuously improve its own efficiency and performance, and Market Expansion to strengthen customer orientation and establish Bilfinger as the partner of choice.

The Process House Coordinator is accountable for the governance framework, adoption, and continuous development of Bilfinger's Process House. The role acts as the central coordination point for Process House standards, guidance, governance activities, stakeholder enablement, and selected process modeling in SAP Signavio.

The Bilfinger Process House is the global framework for documenting, governing, standardizing, and continuously improving business processes. In this role, you will help make the Process House a living system by connecting stakeholders, enabling process communities, facilitating governance, and ensuring that standards and guidance are understood and applied across the organization.

Governance & Process Excellence:

• Monitor compliance with Process House governance standards, process review cycles and approval requirements. Escalate governance issues where required
• Act as custodian of process modeling standards, conventions, consistent terminology as well as quality guidelines and assurance principles
• Maintain Process House standards, governance documentation, guidelines, training materials, and supporting documentation, including RACI matrices, organizational interfaces and modeling conventions
• Model selected processes in SAP Signavio and support stakeholders with BPMN know-how, modeling guidance, and practical tool expertise. Ensure Signavio being the “single source of truth” regarding process mapping
• Gather feedback, monitor adoption indicators, identify improvement opportunities, and balance governance quality with pragmatic implementation effort

Performance Management & Steering:

• Define, maintain and report Process House KPIs and governance metrics, including process maturity, rollout progress and adoption
• Prepare governance reports, decision papers and status updates for the Steering Committee and Executive Management
• Facilitate Steering Boards, governance meetings, stakeholder alignments, and decision-making processes

Transformation & Continuous Improvement:

• Maintain the Process House roadmap and support prioritization of enhancement initiatives across all process domains
• Ensure alignment between the Process House, major transformation programs, digitalization initiatives and AI use cases
• Promote, explain, and continuously develop the Process House concept across functions, regions, and process communities

Enablement & Community Management:

• Build and enable the Process House community through training, guidance, ad hoc support, and structured exchange formats

• Degree in Business Administration, Industrial Engineering, Business Informatics, Process Management, or a comparable field
• Several years of experience in process management, governance, transformation, internal consulting, project management, or a related function
• Strong understanding of business process management, process standardization, governance frameworks, and stakeholder enablement
• Practical experience with SAP Signavio, BPMN, process modeling, and modeling conventions is strongly preferred
• Ability to structure complex topics, create clear guidance, facilitate decision-making, and translate concepts into practical implementation support
• Excellent communication skills in English, confident stakeholder management, and the ability to balance quality standards with pragmatic business needs
• German language skills are an advantage

What We Offer

• A responsible and diverse role with direct impact and a broad range of tasks and responsibilities
• The opportunity to contribute to the further development of Bilfinger's processes and organizational excellence in collaboration with experienced colleagues and stakeholders
• An international and collaborative work environment with interfaces across functions, regions, and business units
• Attractive compensation, additional payments, and competitive benefits in line with local standards and collective agreements where applicable
• 30 days of annual leave, flexible working hours, and hybrid/mobile working opportunities subject to local policy
• Comprehensive onboarding and structured induction within a supportive and dynamic team
• Professional and personal development opportunities through the Bilfinger Academy and other learning and development offerings
• A modern workplace with a positive team culture and pleasant working atmosphere
• Company pension scheme and a wide range of employee benefits, including shopping discounts, fitness offers, and other corporate programs
• Modern office facilities, complimentary beverages, on-site catering options, and free parking where available
• Regular team events, networking opportunities, and company-sponsored sports activities

If you have any questions please contact Jacqueline Seemann (jacqueline.seemann@bilfinger.com).

Bilfinger is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability or other characteristics protected by law.

If you are interested in an employment with Bilfinger, please submit your application in the safe environment of our global job portal only using the "apply now" button