Closing Date
2026-09-04
Job Title: Process Excellence Manager
Location: Southern Water region with regular travel across operational sites
Contract Type: Permanent
Hours: 37 hours per week
Salary: up to £52,000 per annum depending on skills and experience
About the role:
We have an exciting opportunity for a Process Excellence Manager to join our Operational Excellence team within Water Operations. This is a critical role with direct responsibility for identifying and delivering initiatives that support Southern Water in achieving £3.5 million of operational expenditure efficiencies.
The role sits at the heart of our Operational Excellence function and plays a key part in improving performance, reducing waste and driving continuous improvement across the Water Directorate.
You will lead a team of process excellence specialists and help shape the future growth of the team. Success in this role will come from your ability to build strong relationships across the business, understand operational challenges and identify opportunities that deliver measurable value.
Regular travel across our operational region will be required. You will spend time working closely with colleagues, building rapport, understanding how work is delivered and uncovering opportunities to improve processes and reduce costs.
This role offers excellent visibility across the organisation, including opportunities to present findings and recommendations to senior leaders and Directors. It is an ideal opportunity for someone who enjoys leading change, influencing stakeholders and delivering business improvements through people and collaboration.
What you will be responsible for
Additional requirements specific to the role
What you'll bring to the role:
Essential
Desirable
Progression opportunities
This role provides significant opportunities for personal and professional growth. You will have exposure to senior leaders and Directors, lead business-critical improvement programmes and help shape the future direction of the Process Excellence team.
We particularly welcome applications from internal colleagues who have leadership potential, ambition and a passion for continuous improvement. Whether your background is in Operations, Project Management or Change Management, this role offers an exciting pathway into Operational Excellence and the chance to make a lasting impact across Southern Water.
If you would like to hear more about the role, please contact the hiring manager Julius Malewicz via Teams!
Southern Water is at the forefront of transforming Britain's water industry, investing significantly to enhance resilience, sustainability, and service excellence. With £7.8bn planned investment for 2025-30, this is an unparalleled opportunity to join a business committed to delivering a generational shift in the way water services are managed.
You will be joining at a time of significant change, working alongside a highly skilled leadership team with a clear vision for the future. We offer an environment where professionals can make a meaningful impact, influence major strategic decisions and drive long-term value creation.
"At Southern Water, we believe diverse perspectives drive innovation. If you're passionate about making a positive impact and think you can bring value to our team, we'd love to hear from you—even if you don't tick every box. Your unique skills and experiences could be exactly what we need."
If this role isn't quite what you're looking for but you're keen to be contacted about future opportunities at Southern Water, you can register your details through our Introduce Yourself page.
We welcome applicants from all backgrounds, identities and experiences. We do not discriminate based on race, ethnicity, gender, sexual orientation, age, disability, religion or any other protected characteristic. If you need reasonable adjustments during the recruitment process, please let us know.
In line with Southern Water's security requirements, successful candidates will be required to provide evidence of their identity, eligibility to work in the UK, criminal record check (DBS) and verification of their employment and/or education history for the past three years. Appointment to this role is subject to the successful completion of all pre-employment checks, including security vetting.
Please note that if a candidate does not meet the required security standards or fails to pass the vetting process, Southern Water reserves the right to withdraw the offer of employment.
Some positions may also require higher levels of security vetting, which may involve providing additional documentation.
We are one of the largest water and wastewater companies in the South East of England and thrive on the passion and hard work of more than 2,000 employees.
Together we supply 532 million litres of drinking water every day to more than two million customers and treat and recycle 717 million litres of wastewater for more than four million customers in Kent, Sussex, Hampshire and the Isle of Wight.
Water is essential to every aspect of our lives and we're proud to be at the heart of managing water and wastewater services. We drink it, cook with it and use it to clean. Our water supply faces big challenges - the population of the South East is growing fast, and climate change is bringing greater risk of droughts and more extreme weather. It’s a future of more people needing water and wastewater services, with less water to go around.
So, together with our customers and communities, we aim to provide a sustainable, high-quality water and wastewater service that helps us create a resilient future for water in the South East.
Find out more about us:
Website: www.southernwater.co.uk
Facebook: www.facebook.com/SouthernWater
Twitter: @SouthernWater
Instagram: @southernwatermedia
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