The Process Excellence Officer is responsible for improving operational efficiency,
standardizing business processes, implementing SOPs, reducing process gaps, and driving
continuous improvement initiatives across the organization.
The role focuses on:
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Process optimization
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SOP implementation
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Productivity improvement
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Operational excellence
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Automation support
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Process monitoring and performance enhancement
The officer works closely with all departments to improve speed, quality, efficiency, and
scalability of operations.
Key Responsibilities
1. SOP Development & Implementation
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Develop and document SOPs for all business functions
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Ensure SOP implementation across departments
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Conduct process walkthroughs and SOP training
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Review and update SOPs periodically
2. Process Improvement
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Identify operational inefficiencies and process bottlenecks
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Recommend process redesign and workflow improvements
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Reduce turnaround time (TAT) and operational delays
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Improve coordination between departments
3. Operational Excellence Initiatives
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Drive continuous improvement projects
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Support Lean, Six Sigma, Kaizen, and automation initiatives
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Improve process standardization across locations
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Enhance productivity and operational discipline
4. Process Monitoring & Control
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Monitor process adherence and operational KPIs
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Conduct process reviews and gap analysis
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Identify recurring operational issues
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Ensure process consistency across branches/plants
5. Automation & System Improvement
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Coordinate with ERP/IT teams for workflow automation
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Improve CRM and ERP process integration
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Reduce manual dependency in operations
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Support digital transformation initiatives
6. Cross-Functional Coordination
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Work closely with:
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Sales
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Supply Chain
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Manufacturing
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Finance
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Commercial
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HR
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Service teams
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Ensure smooth execution of interdepartmental processes
7. Data Analysis & MIS
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Prepare process performance MIS
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Analyze productivity and operational efficiency
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Track process KPIs and improvement projects
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Present findings and recommendations to management
Department-wise Process Excellence Areas
For companies like Loom Solar:
Sales & Distribution
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Dealer onboarding process
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Lead conversion process
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ASM productivity tracking
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Claim settlement TAT
Supply Chain
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Inventory movement optimization
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Dispatch process improvement
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Freight cost optimization
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Material planning efficiency
Manufacturing
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Production workflow optimization
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Rejection reduction
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OEE improvement
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Line balancing
Service Operations
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Complaint resolution TAT
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Service engineer productivity
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Warranty process optimization
Finance & Commercial
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Billing process improvement
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Approval workflow optimization
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Collection process tracking
Educational Qualification
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B.Tech / MBA / BBA
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Industrial Engineering or Operations Management preferred
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Certifications preferred:
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Lean Six Sigma
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Kaizen
o
ISO
o
PMP
Experience
Company Type Experience Required
Mid-size company 2–5 years
Large enterprise 5–8 years
Preferred industries:
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Solar
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Manufacturing
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FMCG
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EPC
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Electrical
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Operations-driven businesses
Required Skills
Technical Skills
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SOP creation
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Process mapping
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Operational excellence
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Productivity analysis
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Lean/Six Sigma understanding
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ERP workflow understanding
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Process redesign
Software Skills
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ERP systems
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Advanced Excel
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Power BI preferred
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Process mapping tools
Behavioral Skills
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Analytical mindset
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Problem-solving capability
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Coordination skills
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Process orientation
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Communication capability
Freedom : We allow you freedom to “follow your passion”
Opportunity to work with India’s fastest growing SMB Company
Regular Training of Professional Skills such as Leadership, Problem Solving and Product
offerings.
Multifold chances increase to build the career in Solar Energy Sector
Exponential Growth in Salary and other remuneration
Great learning curve and hand on experience with leadership team about solar in future
Loom Solar, founded in 2018, has rapidly emerged as one of India's Fastest Growing Renewable Energy brands, specializing in the manufacturing of cutting-edge solar panels, inverters, and lithium batteries, catering to diverse sectors including utility-scale, commercial, residential, agriculture, and government projects.
Operating from a state-of-the-art manufacturing facility in Faridabad, Haryana, with a 300MW production capacity, Loom Solar excels in the production of high-quality solar solutions. Loom Solar has experienced rapid growth since the beginning of its journey, expanding its reach to over 500 districts across India through a network of 10,000+ resellers.
Loom Solar ensures maintaining strict quality standards, including ISO 9001-2015 certification and adherence to BIS, IEC, and MNRE guidelines. This commitment to quality ensures the reliability and performance of its products, delivering superior value to customers.
Loom Solar's vision extends beyond product manufacturing. With a strong global presence in 10+ countries including USA, Canada and Saudi Arabia, the company aims to play a pivotal role in India's transition to a greener future by fostering a sustainable energy ecosystem. By providing accessible and affordable solar solutions, Loom Solar empowers individuals and businesses to reduce their carbon footprint and contribute to a cleaner, more sustainable environment.
