ACC New Zealand

Process Engineering Lead

ACC New Zealand  •  NZ$126k - NZ$152k/yr  •  Wellington, NZ (Onsite)  •  2 hours ago
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Job Description

About us | Mō mātou

ACC is a trusted and high-performing organisation, providing care, supporting recovery and promoting injury prevention, now and into the future.

You can find more about ACC and the work we do at www.acc.co.nz

About the role | Mō te tūranga mahi

As Process Engineering Lead, you will establish, lead and mature process engineering capability across ACC. You will design, improve and optimise end-to-end business and operational processes, using process redesign, data and intelligent automation to improve customer outcomes, efficiency, quality and compliance. As a senior practitioner and capability leader, you will build frameworks, standards, governance and performance measures while coaching others and influencing across business and technology. Your work will help create scalable, measurable and automation-ready processes, contributing to keeping Kiwis safe at work, at home, and everywhere in between.

The appointing salary for this role is $126,101 - $152,430 based on experience. ACC offers a comprehensive benefits package which at present includes an advantageous superannuation scheme (9% contribution) with features like no mandatory employee contribution, optional life and income protection insurance.

About you | Mōu

You will bring:

  • A minimum of five years' experience in process engineering, process improvement or operational redesign within large, complex organisations
  • Strong knowledge of systems thinking, end-to-end process design, process optimisation and performance measurement
  • Demonstrated experience enabling or working alongside intelligent automation, such as workflow automation, robotic process automation, decision automation or AI-enabled solutions
  • Proven ability to establish and scale process engineering capability, standards, frameworks and governance models
  • Experience leading change and continuous improvement initiatives that deliver measurable business and customer value
  • Strong stakeholder engagement and influencing skills across business and technology, including the ability to lead without formal authority
  • Clear and confident communication skills, with the ability to translate complex concepts for diverse audiences
  • An organised, proactive and collaborative approach, supported by a strong learning and customer-centred mindset
  • Proven application of Te Tiriti o Waitangi in the design of policies, systems and processes
  • Sound understanding and demonstrated leadership in the application of Te Tiriti o Waitangi
  • You must hold New Zealand work rights at the time of application.

Working at ACC | Mō ACC

At ACC, we embrace the rich tapestry of Aotearoa New Zealand’s cultures and are dedicated to providing equitable opportunities. We know that a diverse and inclusive team helps us meet the needs of our customers, and we encourage applications from individuals of all backgrounds, ethnicity, national origin, gender identity, age, and those with diverse abilities. It's important to us that people are free to be themselves at work. Here are some ways we encourage that:

  • Employee networks to support our colleagues from diverse backgrounds.
  • The option to explore flexible working that suits your needs and ours.

How to apply | Me pēhea te tuku tono

Please attach your CV and cover letter telling us why you would be a great fit and what strengths you would bring to the role. Applications will run through to 5pm Sunday 4 October.

Applications can only be accepted through the ACC Career Website. For accessibility support or pātai (questions), email HRHelp@acc.co.nz quoting the Job Identification number in the Job Info section.

ACC New Zealand

About ACC New Zealand

ACC NZ is an organisation quite unlike any other - in fact we are the only one of our kind in the world! At our heart is the fact we are an innovative New Zealand organisation born out of an idea - one focused on looking after the best interests of our people. So it will come as little surprise that a job with us offers an opportunity to do something that directly benefits the people of New Zealand, while also benefitting your career.

There are three words that encapsulate our reason for being: prevention, care and recovery. We exist to actively minimise the chance of accidents happening. But when they do, we are here to help people with the appropriate levels of care and recovery with the aim of returning them to their normal lives faster.

As you might expect, there are many people involved in making all this happen, and that's why there are many and varied career opportunities within our organisation. From Case Managers and Claims Managers to Clinical Advisors and Technical Claims Managers we offer many roles which open up a range of development avenues with ACC. What's more, we have locations around the country, all of which offer supportive, collegial workplaces.

As part of the ACC's team of talented and passionate people you can also look forward to a host of benefits including flexible working options, competitive remuneration, ongoing career development opportunities, and a discounted healthcare scheme. So if ACC sounds like your type of place, let's talk today.

Industry
Government & Public Safety
Company Size
1,001-5,000 employees
Headquarters
Wellington, NZ
Year Founded
1974
Website
acc.co.nz
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