Job Description

Main Purpose of Job
To support the Technical Manager in all aspects of the Technical function of the site, including Quality Assurance, Quality Control and Product Development across the business.

Key Tasks and Accountabilities
To support the adherence to customer's requirements, for the products within the grouping assigned;
• Enquiry and contract review to determine capability to supply.
• Preparation of manufacturing routes for quotation (draft) and production (detailed) purposes.
• Liaison with customers to resolve process and specification issues before order acceptance.
• Define and control metallurgical/engineering requirements on material and subcontract purchase orders.
• Creation and maintenance of relevant process data card and program (where applicable).
• Define, launch and monitor sample and development products in support of customer orders and Product/process development.
• To prepare weekly/monthly reports and routine data and participate in management and other meetings as required.
• To maintain an appropriate degree of internal and external contact and liaison to administer technical development, issue resolution and improvement programmes.

To provide Technical input and support for the processing of products within the grouping assigned, to promote the safe, compliant and economical production of those products.
• Respond to all HSE or Quality related instances in accordance with the company’s procedures to protect the customer (including internal) and our employees.
• Lead the resolution actions for control and disposition of non-conforming product in accordance with the company’s procedures
• Investigation of product non-conformance in conjunction with the Quality and Manufacturing teams.
• Monitor processes to determine, maintain and improve capability of the processes within the area assigned.
• To monitor performance against key quality metrics and to drive CI initiatives within the area assigned.
• Actively pursue cost reduction opportunities through refinement of methods and increased process capability within the area assigned.

Note: This job description is a guide to the principal, current duties of the job. It does not form part of the contract of employment.

Working Hours
Normal hours of work are Monday to Friday inclusive. The postholder is required to work such hours as are necessary in order to satisfactorily perform the role.

Knowledge
• Experience in a hot working environment (such as forging)
• Experience in the application of statistical, root cause and problem-solving tools and techniques (such as SPC, FMEA, 8D, Ishikawa, 6 Sigma)
• A good understanding in the requirements of maintaining AS1900 approvals and similar
• Familiarity with engineering drawings, specifications and their interpretation

Aptitudes Required
• Ability to engage with and facilitate multi-disciplinary teams on product and process improvements.
• Have an assertive approach to logical and analytical challenges.
• Original thinker with the ability to identify positive and creative solutions.
• Ability to adopt a controlling role when necessary.
• Capable of writing detailed metallurgical reports.
• Customer focused (both internal and external).

Non-contractual benefits that are provided by the Company

• Death in Service Benefit (6 x salary if in pension scheme 4 x salary if not in pension scheme)
• Discretionary Performance Bonus Scheme
• Company Sick Pay (eligible after 12 months employment)
• Enhanced Bereavement Leave
• Enhanced Holiday Entitlement (25 Days plus Bank Holidays) – Holiday period - January to December,
• Christmas Shutdown 2026 (24th December 2026 to 4th January 2027)
• PANAMA Shift Pattern – 23 Days per Calendar Year
• Long Service Awards
• Employee Reward Recognition Schemes
• Service Awards
• Employee Referral Programme
• WPA Cash Back Health Scheme – Bronze Category is Complimentary
• Annual Health Surveillance
• Mental Health First Aiders on Site
• Employee Wellbeing Initiatives
• Regular health initiatives including flu vaccinations
• Occupational Health Support
• Celebration Events
• Free Parking
• Uniform/PPE

Experience
Previous experience of working within a manufacturing environment desirable

Qualifications
• Degree or equivalent in a metallurgical or engineering with materials with materials discipline