Job Description

Ideal Start Date: Immediately

Location: Remote

Hours of Work: 40-45 hours/week

Status: Full-time position

After applying, please keep an eye on your email (including spam/junk folders), as some of our messages may land there.

WHO WE ARE

ProfitCoach was founded on core Christian values that still guide us as we grow and continue to pursue excellence as property management thought leaders. We are grateful for the unique opportunities we’ve been afforded as a company that have led us on a consistent growth trajectory in our industry, and we are thankful for the amazing clients who have trusted us to come alongside them in their own business journey. Our team thrives in a completely remote work environment through high productivity and an emphasis on coaching and professional growth.

WHO WE’RE LOOKING FOR

We are looking for A-players, ready to jump into a thriving, entrepreneurially-driven company that has become the leader in our industry. We value people who are honest, coachable, invested, and willing to give their best to their clients and team. We appreciate growth mindsets, courage, candor, gratitude, and the entrepreneurial spirit that define our fully remote team of professionals. We seek new team members who are all in for the next steps of company growth!

Mission of the Role

The objective of this position is to deliver the ProfitCoach Experience (customized solutions, ease of doing business, and extraordinary service) by designing, implementing, monitoring, and improving property management processes for multiple property management companies utilizing ProfitCoach services

Requirements

Key Responsibilities

Design and Implementation (75%):

• Ability to conceptualize and design processes for core property management operations, Sales, new services, and client-specific needs.
• Implement and test processes within workflow automation software, validating functionality and ensuring reliable execution across connected systems.

Process Optimization (10%):

• Analyze existing processes and identify areas for improvement in terms of efficiency, task delegation, timelines, and opportunities for automation.
• Review and optimize existing processes to align with PM Ops Standards, industry best practices, and client-specific nuances, to ensure consistent execution and eliminate redundancy across workflows.

Process Documentation (5%):

Quality Assurance (5%):

Continuous Improvement (5%):

• Champion a culture of continuous process development and improvement.
• Collaborate with internal teams to foster a mindset of efficiency and innovation.
• Stay current on emerging tools within the PM tech stack, assessing their potential to improve processes and recommending solutions for client engagements.

Qualifications and Skills

• Technical Skills:
• Communication Skills:
• Problem-Solving Skills:
• Project Management:
• Humanity Verification

Benefits

• Salary
• PTO
• Health stipend