Job Description

Role: Process & Change Lead - Adobe - Contract Role

Consulting Seniority: Manager

Day rate: £400-£650 Inside IR35

Project duration: 3-4 month contract with likely extension

Location: 2 days on site in London, 3 days remote

We’re supporting a consultancy that specialises in business and digital transformation, known for fostering strong relationships while designing and delivering large-scale, complex transformations worldwide.

We’re looking for somebody to lead the end-to-end process mapping, impact assessment, and change design for the implementation of the Adobe technology stack within a retail marketing function. The role will ensure that Adobe capabilities are embedded effectively by redesigning processes, clarifying roles and decision-making, and supporting the transition for people and teams impacted by the change.

We’ve a preference for you to apply directly via the Project Blackbook website as the consultancy will eventually view your profile in our platform. If you are already in the community, feel free to quickly apply here or reach out to your Blackbook contact, but no need to re-apply directly.

Tasks

• Lead the end-to-end mapping of As-Is and To-Be processes across the retail marketing value chain (e.g. content supply chain, campaign orchestration, personalisation, insight, measurement)
• Assess the impact of Adobe technologies on existing processes, including changes to ways of working, governance, and performance measures
• Partner with client leaders to shape future roles, accountabilities, and team interactions resulting from redesigned processes

Requirements

• An independent consultant
• Demonstrated ability to assess process, people, and capability impacts of largescale technology change
• Comfortable operating at Principal / senior leadership level, influencing both business and technology stakeholders
• Proven experience leading complex process mapping and redesign within retail or consumerfacing marketing organisations
• Strong knowledge of Adobe marketing technologies (e.g. Experience, Platform, Journey Optimiser, Analytics, Campaign) and their operational implications