Job Description

Are you ready to be part of an organisation that values expertise, passion and diversity? At CFS we know that the foundation of our success lies in our exceptional people. We believe in celebrating individuality, have a passion for high performance and creating an environment where you can unleash your full potential. Our people enable us to make a difference and deliver exceptional experiences to help our customers achieve financial freedom.

Your Team

Corporate Core is the team that provides technology support, project leadership, problem management and strategic technical development for the Corporate Core Applications. This dynamic role reports indirectly to the Director of Corporate Platforms.

Your Responsibilities

• Embed automation that supports control design, operating effectiveness and evidence capture in line with the CFS Controls Management Standard.
• Partner with Risk, Technology and Business Owners to integrate automated controls directly into operational processes to uplift first‑line capability and reduce manual effort.
• Support the operationalisation and ongoing management of CPS 230 requirements across critical operations and Material Service Providers.
• Lead the automation of CSA activities, including scheduling, evidence collection, remediation tracking and assessment workflows.
• Improve the maturity of first‑line accountability by embedding automated controls into day‑to‑day processes and reducing reliance on manual attestations
• Uplift and automate the end‑to‑end service provider processes including due‑diligence questionnaires, performance monitoring, operational risk assessments, and review checklists.
• Partner with Supplier Governance and Corporate Platforms to ensure assessments, remediation activities and performance outcomes are captured consistently and reported accurately.
• Use data and automation insights to proactively identify control gaps, inefficiencies and process improvement opportunities.
• Produce clear, accurate and timely reporting for governance forums, audits and senior leadership across Service Management, Risk, and Supplier Governance.
• Collaborate across teams to mature CFS’s digital process capability and drive ongoing simplification and standardisation.

Your Capability and Experience

• Proven experience working with third‑party and fourth‑party risk processes including due‑diligence assessments, performance reporting, remediation tracking and supplier lifecycle management.
• Strong hands‑on experience with workflow and automation tools (e.g., Microsoft Power Platform, ServiceNow, or equivalent enterprise tooling).
• Experience uplifting first‑line processes, controls and reporting within a complex, regulated financial services environment.
• Solid understanding of IT Service Management practices, frameworks (e.g., ITIL), and the integration between operational processes, controls and risk.
• Strong stakeholder engagement skills with the ability to work across Corporate Platforms, Risk, Technology, Supplier Governance and external service providers.

What to Expect

At CFS, you'll be working among the very best in the wealth management industry. It's an inspiring environment that encourages development and celebrates success. Other things to look forward to:

• Additional day for your birthday
• Hybrid working model
• Access to CFS Employer Super
• Life Leave - 3 days per annum
• Access to Sonder who provides human-powered medical, mental health and safety support through one easy-to-use app enabling you to get support whenever and wherever you need.
• Access to Corporate rates with BUPA Health Insurance
• Confidential coaching and counselling services supporting life, mind, body, relationships, work and family to assist you in taking charge of your own health and wellbeing

CFS Culture

At CFS we are committed to creating a thriving environment where individuals can flourish. We believe that success is built upon strong teams, and we are dedicated to celebrating uniqueness, championing individuality and supporting a diverse and inclusive workforce. We believe that when you can truly be yourself, you can unlock your full potential.

Apply today and join us in helping Australians to achieve their financial freedom.

Please note, CFS requires all candidates to have full work rights in Australia.

Where we have preferred candidates, background checks (including Police, Employment, Bankruptcy checks, ASIC banned and disqualified persons) will be completed prior to the final preferred candidate’s employment being confirmed. The outcomes of the background checks do not preclude the preferred candidate, however, they will be assessed against the inherent requirements of the role.

This role is based on Gadigal Land (Sydney).