Position Title/Responsibility Level: Executive / Senior Executive – Operations
Function: Property & Casualty (P&C US) Insurance – Operations
Location: Noida, India
Area of Function: Back Office
Essential Functions:
• Knowledge of Property & Casualty Insurance (US P&C) is mandatory
• Preference if have personal lines policy processing knowledge
• Ensure adherence to process guidelines as per agreed quality standard on all SOPs
• Ensure that the assigned targets are achieved as per agreed SLA
• Ensure adherence to Company Policies and Procedures
• Proficient in understanding and validating the insurance related documents
• Should be flexible to work in a 24/7 environment
Skills:
Technical Skills
High level computer proficiency
Typing speed of 30 WPM with 90% accuracy
Analytical Skills
Able to make decisions following the process guidelines
Judgment based processing while following the procedures
Process Specific Skills
Strong knowledge of Property & Casualty Insurance domain
Soft skills (Desired)
Proficient in judgment based processing
Proficient in English communication
Soft Skills (Minimum)
Good communication skills (writing and verbal)
Good comprehension skills
Candidate should prepare written communication using correct vocabulary (appropriate sentence structure, proper grammar, spelling, punctuation, paragraph size etc.)
Education Requirements
Bachelor’s degree in any stream with relevant experience.
Work Experience Requirements
Total work experience should be a minimum of 1+ years in Property & Casualty Insurance
Other Requirements
Willing to join ASAP
Strong knowledge of Property & Casualty Insurance domain
Bachelor’s degree in any stream with relevant experience
Choosing a digital partner is about more than capabilities — it’s about collaboration and character.
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Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale.
Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact.
We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition.
At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward.
For more information, visit www.exlservice.com.
