Job Description

Job Summary

The Accounts Receivable Associate will be responsible for supporting day-to-day receivables activities within the Finance & Accounting function. The role involves assisting with customer account maintenance, invoice tracking, payment follow-ups, reconciliation support, query handling, and ensuring timely and accurate processing of receivables-related transactions. This is an entry-level role suitable for fresh graduates who are willing to build a career in finance operations and accounting.

Key Responsibilities

• Support the Accounts Receivable process by assisting in customer billing, payment allocation, collection follow-ups, and account reconciliation activities.
• Review customer accounts and help identify open invoices, unapplied payments, overdue balances, and pending queries.
• Assist in posting receipts, updating trackers, and maintaining accurate receivables records as per process requirements.
• Coordinate with internal teams to resolve invoice disputes, payment discrepancies, and customer account-related queries.
• Prepare and update daily, weekly, and monthly process reports as required by the team lead or process manager.
• Ensure adherence to defined process timelines, quality standards, internal controls, and compliance requirements.
• Maintain proper documentation of activities performed, including follow-up notes, resolution details, and supporting records.
• Escalate unresolved issues, aged items, or exceptions to the supervisor in a timely manner.
• Participate in process training, knowledge-sharing sessions, and continuous improvement initiatives.
• Demonstrate ownership, accuracy, and accountability while handling assigned tasks.

Skill Requirements

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Other Requirements

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