• Analyze business processes and workflows to identify improvement and automation opportunities.
• Assess the role of technology and systems in business processes, understand process requirements, and recommend technology enhancements and automations to gain efficiency.
• Gather, document, and validate business and process requirements to support technology initiatives in collaboration with stakeholders.
• Redesign current processes to solve process-related problems and support continuous improvement.
• Gather and analyze data to evaluate process performance and identify improvement opportunities.
• Facilitate process monitoring and response plan development.
• Utilize the principles of continuous improvement, lean and design thinking when designing/redesigning new processes.
• Produce and maintain detailed process documentation, workflows, and support materials in accordance with defined governance standards.
• Partner with Manager, Process Management to implement and assess the business process management structure and framework.
• Facilitate process improvement and problem-solving sessions with cross-functional teams. Support Manager, Process Management in high-level, end-to-end workshops.
• Influence stakeholders through culture-aligned leadership, negotiation, and conflict resolution practices.
• Continuously reviews business process management workflows and internal customer requirements to identify and implement improvements. Problem solving with creativity and analytical reasoning.
• Follows policy and procedures related to Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP) and Customer Due Diligence (CDD) daily to ensure compliance with current regulations. Follows policy and procedures related to SARs by reporting suspicious activity to the Compliance department. Responsible for filling out an incident report for detected computer intrusion of Credit Union computer systems per Bank Secrecy Act. Completes mandatory BSA/AML annual training via online web course.
• Other duties as assigned by management.

COMPENSATION:

The salary range for this position is from $75,024.73 to $105,917.27.

WECU provides a comprehensive benefits package that includes robust medical, dental, and vision benefits with low employee premiums, 401(k) retirement plan with an 8% annual contribution from WECU, bonus plan, two or more weeks of vacation, up to 11 paid holidays, paid life and disability insurance, annual wellness benefit, loan discounts, professional development, and much more.

ABOUT WECU:

WECU is a not-for-profit financial cooperative where members are encouraged to save and borrow responsibly at fair and competitive rates. Headquartered in Bellingham, WA, WECU has over 160,000 members and over $3.0 billion dollars in assets.

It is WECU's mission to make a meaningful difference in the lives of our members. We strive to treat both members and staff with honesty and integrity and to be a socially responsible part of our community. WECU also endeavors to be an employer of choice.

WECU is an Equal Opportunity Employer that is committed to diversity and inclusion in the workplace. We make employment decisions based on merit and qualifications and seek to have the best qualified person in every job. WECU policy prohibits discrimination based on race, color, religion, creed, sex, gender, sexual orientation, gender identity, marital status, age, national origin, or ancestry, physical or mental disability, veteran status, genetic characteristics or information, or any other consideration made unlawful by federal, state, or local laws.

WECU participates in the federal E-Verify program to confirm the identity and employment authorization of all new hires.