Job Description

About us Over the past 25 years, Bluestone has become a trusted leader in Australian
lending, known for delivering flexible, innovative, and straightforward
solutions that break the mould of traditional lending. At the heart of
everything we do is a commitment to support more Australians achieve their
dream of homeownership, because we believe everyone deserves the chance to
build their future.
We offer our award-winning lending solutions directly to brokers, allowing them
to help their clients; from the self-employed, to those with imperfect credit
or seeking niche lending needs. It’s this spirit of constant innovation and
relentless customer focus that earnt us the title of 2025 Non-Bank of the Year.
Are you ready to join one of Australia’s fastest growing lenders?

About the role

This role applies Lean Six Sigma methodologies to improve
efficiency, quality, customer outcomes, and risk controls. The position focuses
on delivering well‑defined improvement initiatives and embedding sustainable
process improvements into day‑to‑day operations.

Key Responsibilities:

• Support and deliver process improvement
  initiatives using Lean Six Sigma methodologies.
• Analyse current‑state processes to identify
  inefficiencies, waste, variation, and control gaps.
• Identify opportunities to uplift processes
  through automation, workflow optimisation and AI-enabled solutions (e.g.
  document handling, exception management).
• Assist in the design and implementation of
  process improvements that improve turnaround times, quality, and customer
  outcomes.
• Ensure process changes are documented and handed
  over effectively to operational teams.
• Apply Lean Six Sigma tools consistently and in
  line with agreed standards.
• Work with operational teams, subject matter
  experts, and support functions to deliver agreed improvement activities.
• Collect, analyse, and interpret process
  performance data to support problem identification and solution design.
• Develop clear problem statements and contribute
  to business cases for improvement.
• Track and report on improvement outcomes and
  benefits under guidance.

About You

The ideal candidate will bring hands-on experience in
process analysis and operational improvement, ideally within a service-based or
regulated environment where accuracy, compliance, and consistency are critical.
A Six Sigma Black Belt certification is essential, along with demonstrated
experience applying Lean Six Sigma methodologies to real-world business
challenges.

You will be comfortable working across cross-functional
operational teams, collaborating with stakeholders to understand current
processes, identify inefficiencies, and implement practical improvements. With
strong process mapping and analytical capabilities, you’ll approach challenges
with a structured, methodical mindset and use data confidently to interpret
performance metrics and guide decision-making.

• Experience working in process analysis,
  operational improvement, or a similar role within a service‑based or regulated
  environment.
• Six Sigma Black Belt certification (mandatory).
• Practical experience applying Lean Six Sigma
  tools to real‑world processes.
• Tertiary qualification in Business, Engineering,
  Finance, or a related discipline, or equivalent practical experience.
• Structured problem‑solving capability
• Ability to work with data and interpret
  performance metrics
• Clear written and verbal communication skills
• Strong attention to detail and documentation
  discipline

What makes us a great place to work? Our most important asset is our people. We’re committed to investing in our
employees and offer a range of holistic perks and benefits to support
individual needs. Our supportive and inclusive culture enables our people to
grow and learn, to achieve their personal and professional goals, through
collaboration and innovation.
Some of our benefits include:

• Employee Assistance Program (EAP)
• Bluestone Day
• Flexible working arrangements with the ability
  to grow your balance
• Parental Leave
• Birthday Leave
• Volunteer Leave

Next steps…
Bluestone is an equal opportunity employer and welcomes applications from
individuals of all backgrounds. Our hiring decisions are based on your
experience, skills, enthusiasm, and your future potential in the role. If you
feel that you meet some, but not all the requirements above, we still encourage
you to apply. If you are invited to an interview, please advise us if you
require any reasonable adjustments during the interview process, and what
pronouns you use.
If you have any further questions, please reach out to us at
recruitment@bluestone.com.au