Schedule and coordinate GI procedures, including colonoscopies, upper endoscopies and other diagnostic or therapeutic procedures.
Coordinate procedure dates and times based on physician schedules, facility availability and patient needs.
Review physician orders and referrals to ensure required information is available before scheduling.
Communicate directly with patients regarding procedure scheduling, arrival times, preparation requirements and pre-procedure instructions.
Provide clear instructions regarding bowel preparation and other procedure-specific requirements.
Reschedule or cancel procedures as needed and communicate changes to patients, providers and appropriate clinical teams.
Maintain accurate patient demographics, insurance information, procedure details and scheduling documentation in the electronic health record and scheduling systems.
Coordinate with clinical staff regarding patients who require additional medical clearance, medication instructions or other pre-procedure follow-up.
Assist with insurance eligibility, authorization and referral requirements as appropriate within the scheduling workflow.
Manage incoming and outgoing patient calls related to procedures and scheduling.
Monitor provider schedules to help maximize procedure-room utilization and quickly fill cancellations or openings.
Communicate with physician offices, referring providers, surgery/endoscopy centers and internal departments to ensure continuity of care.
Protect patient confidentiality and follow HIPAA requirements.
Provide professional, compassionate customer service to patients who may be anxious or unfamiliar with GI procedures.
High school diploma or equivalent required.
Previous experience in medical scheduling, healthcare customer service, patient access or a medical office strongly preferred.
Experience in gastroenterology, surgery, endoscopy or procedural scheduling preferred.
Familiarity with medical terminology, insurance verification, referrals and prior authorizations preferred.
Comfortable working within an EHR/EMR and scheduling system.
Strong computer and data-entry skills.
Excellent verbal and written communication skills.
Strong attention to detail with the ability to manage multiple physicians, procedures and scheduling priorities simultaneously.
Ability to communicate sensitive medical information professionally and compassionately.
Entry Level
This is a Contract to Hire position based out of Fresno, CA.
The pay range for this position is $21.00 - $23.00/hr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
This is a Contract to Hire position based out of Fresno, CA.
This position is anticipated to close on Nov 25, 2026.
This is a fully onsite position in Fresno,CA.
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
We’re TEKsystems and TEKsystems Global Services. We accelerate business transformation for our customers, so they can capitalize on change and master the momentum of technology. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities.
TEKsystems and TEKsystems Global Services are Allegis Group companies.
