Job Description

Job Location Mesa, AZ 85209 Salary Range $18.00 - $21.50

We are seeking a detail-oriented and patient-focused Procedure Scheduler to join our Gastroenterology team. This individual will play a key role in supporting patient care by efficiently scheduling routine and complex procedures, including endoscopic procedures and surgeries. The ideal candidate is organized, proactive, and excels at patient communication.

Why Join Our Team?

• In addition to a rewarding career, we offer a comprehensive benefits package that includes exciting benefits like:

• Competitive market pay: $18 - $22 DOE
• Great health insurance benefits
• Generous 401k matching program up to 4%
• Paid time off and paid holidays
• Retirement plan options
• and so much more...

Key Responsibilities

• Coordinate and schedule patient procedures and surgeries as ordered by physicians, including associated pre- and post-operative services

• Provide patients and their families with clear, timely instructions on procedure preparation and follow-up requirements

• Accurately communicate patient financial obligations and insurance-related details when applicable

• Work closely with providers to ensure proper scheduling, including securing surgical block time at affiliated hospitals or surgical centers

• Submit and manage physician orders to endoscopy units and surgical facilities

• Monitor schedules to ensure accuracy and timeliness, adjusting for delays or cancellations as needed

• Respond to patient and provider inquiries regarding scheduling issues; escalate complex concerns to the appropriate departments with recommended resolutions

• Maintain compliance with HIPAA and organizational privacy standards at all times

• Support additional administrative and operational tasks as needed

Qualifications

• High school diploma or equivalent
• Minimum of 2 years of experience in a healthcare setting
• Minimum of 1 year of experience scheduling surgeries/procedures preferred
• Knowledge of ICD-9 and CPT Coding and working knowledge of medical terminology preferred
• Proficiency in MS Excel, or other scheduling software
• Prolonged periods of sitting and/or being stationary at a desk.
• Must be able to move around an office/healthcare environment on a consistent basis
• Consistently uses computers and relays information via email, messaging and phone.
• Must communicate with others and exchange information frequently and on an on-going basis.
• Must be able to lift/move up to 15 lbs.