Job Description

Probate Manager – South West

Location: Bristol / South West – Hybrid Working, with travel to our Derby office once per week

Salary: £50,000–£70,000 OTE, depending on experience

Working Hours: Monday–Friday, 9am–5pm, 37.5 hours per week

About Right Legal Group

Right Legal Group is a well-established, SRA-regulated law firm specialising in Wills, Probate and Estate Planning.

Our mission is to change the way people think about making a Will and help families protect not only their financial assets but their memories and emotional assets for future generations.

As our South West team continues to grow, we're looking for an experienced Probate Manager to join us and play a key role in supporting that growth.

The Opportunity

As Probate Manager, you'll lead, support and develop a team of Probate Legal Advisors across the South West and Derby, ensuring high standards of legal advice, client service and compliance.

The role offers hybrid working, with travel to our Derby office required once per week to provide face-to-face support, coaching and technical supervision to the team based there.

The position focuses primarily on technical supervision, coaching and team performance, with minimal direct fee earning, allowing you to concentrate on supporting your team and delivering results.

Key Responsibilities

Leadership and Team Development

• Lead, motivate and support a team of up to eight Probate Legal Advisors.
• Provide coaching, mentoring and technical guidance to develop individual and team performance.
• Identify training needs and support colleagues in developing their knowledge and skills.
• Conduct regular team meetings, performance reviews and one-to-one discussions.
• Support recruitment, onboarding and the development of new team members.

Technical Supervision and Compliance

• Provide technical supervision on Wills and Probate matters, ensuring advice is accurate, appropriate and compliant.
• Ensure the team operates in line with SRA regulations and internal compliance standards.
• Monitor case quality, progression and workloads to ensure matters are managed effectively.
• Support the resolution of complex cases and client concerns.
• Maintain a small personal caseload to keep your technical knowledge and experience up to date.

Performance and Client Experience

• Monitor team performance against agreed targets and KPIs.
• Oversee work-in-progress, billing and matter progression.
• Work collaboratively with other managers and support teams to improve processes and service delivery.
• Ensure clients receive a professional, compassionate and high-quality service.
• Identify opportunities to improve efficiency, team performance and client satisfaction.

What We're Looking For

Essential

• Qualified Solicitor with a current practising certificate or FCILEx Chartered Legal Executive.
• Comprehensive knowledge and practical experience in Wills and Probate.
• Ability to provide technical supervision and guidance to legal colleagues.
• Strong communication, organisational and problem-solving skills.
• A commitment to delivering excellent client service and maintaining high compliance standards.

We'd Also Love to See

• Previous experience coaching, mentoring or supervising colleagues.
• An interest in developing your leadership and people management skills.
• Confidence in managing workloads, priorities and performance.
• A collaborative and supportive approach to working with others.

Previous formal management experience is not essential if you have the technical expertise and potential to develop into a leadership role.

What We Offer

• £50,000–£70,000 OTE, depending on experience.
• Hybrid working, offering flexibility throughout the week.
• Opportunity to develop your leadership and management skills.
• Minimal direct fee earning, allowing you to focus on supporting your team.
• The opportunity to contribute to the growth and development of our South West team.
• A collaborative working environment where you can make a genuine difference.

Interested?

If you're an experienced Wills and Probate professional looking for a new challenge, we'd love to hear from you.

Apply today and take the next step in your career with Right Legal Group.