Job Description

The Pro Shop Supervisor is responsible for assisting with the operations and management of the golf pro shop and clubhouse. Due to the selling of alcohol, applicants must be at least 21 years of age.

Pay Rate: $15.75 per hour

Major Duties/Specific Tasks

• Supervise operations which may include opening and closing of facility, ordering and maintaining supplies, and cash handling and bank deposits.
• Supervise work of other seasonal employees and volunteers which may include scheduling and training.
• Assist with inventory controls.
• Ensure cleanliness of pro shop and clubhouse (inside and outside), including picking up ground trash, emptying trash cans, cleaning of restrooms, and performing manual labor and related duties as assigned.
• Ensure NOVA Parks safety, business standards, and other standards inherent to the particular operation are being followed.
• Assist with public relations and customer service by greeting visitors, handling inquiries, and providing information and assistance, and informing patrons of rules and regulations.
• Interpret NOVA Parks rules and regulations.
• Assist with golf tournaments and special events as needed.
• Prepare and maintain appropriate records.
• Operate and assist with the management of the golf course tee sheet and point of sale system.
• Attend and participate in staff meetings and in-service training.
• Report unsafe conditions to course management.
• Carry out additional duties as assigned by course management.

Minimum Qualifications

• Must be minimum age of 21 (Virginia Department of Alcoholic Beverage Control requirement).
• High school diploma and two years of progressively responsible experience in customer service, golf course management or equivalent combination of education, training and experience.
• Must have certification or be able to obtain certification in the “Training for Intervention Program” (TIPS) for serving alcoholic beverages.
• Working knowledge of and experience in the game of golf and operation of facility.
• Knowledge and experience in the operation of a retail merchandise facility.
• Working knowledge of NOVA Parks standards and ability to adhere to standards.
• Demonstrated supervisory skills.
• Ability to deal effectively with the public.
• Ability to be flexible in meeting a variety of demands and conditions.
• Ability to operate a cash register.
• Working knowledge of computers.
• Strength and dexterity necessary to perform all required tasks, including lifting, stooping, bending, and working in tiring and uncomfortable positions.
• Ability to perform a variety of duties including custodial tasks.
• Availability to work a variable work schedule, which may include early and late hours, and weekends and holidays.
• Possession of or ability to obtain necessary licenses or certifications.
• Required to purchase and wear standard uniform.