Job Description

Pro Shop Attendant | Lincoln Hills Golf Club

Let’s start off with the most important part - what’s in it for you:
The Perks
*Eligibility of perks is dependent upon job status
• Hourly Pay Rate: $16.90
• Get Paid Daily (Make any day payday)
• Paid Time off & Holiday Pay (Because Balance Matters)
• Benefits - Medical, Dental, Vision, Disability, 401K
• HSA/FSA Plans -with employer contribution
• Values Based Culture (#OMGLIFE)
• Culture Add (Creating Space for Fresh Perspectives)
• Referral Bonus (Get Paid to Recruit)
• Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
• Employee Assistance Program
• “Columbia Cares” Volunteer Opportunities
• Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
• Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
• Online Learning Platform to Help You Grow!
• Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)

Our Commitment to you:
“People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.
Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.

What Success Looks Like:
A Golf Shop Attendant assists customers in a golf pro shop, provides excellent customer service, manages merchandise, and supports daily golf course operations.

The Golf Shop Attendant is responsible for delivering exceptional customer service to golfers and guests while assisting with the daily operations of the golf shop. This role includes processing tee times, handling retail sales, maintaining merchandise displays, and ensuring the golf shop remains organized and welcoming.
What Success Looks Like
Your Impact
• Greet guests in a friendly and professional manner.
• Check in golfers and manage tee time reservations.
• Process payments for green fees, merchandise, and other services using the point-of-sale (POS) system.
• Assist customers with purchasing golf equipment, apparel, and accessories.
• Answer phone calls and respond to customer inquiries regarding tee times, rates, tournaments, and course information.
• Restock merchandise and maintain attractive retail displays.
• Keep the golf shop clean, organized, and well-stocked.
• Assist with tournament registrations and event preparations.
• Coordinate with golf course staff to ensure smooth daily operations.
• Monitor inventory and report low stock levels to management.
• Follow cash handling procedures and reconcile sales at the end of shifts.
• Promote club memberships, lessons, and special events when appropriate.
What You Bring
• High school diploma or equivalent preferred.
• Previous retail, hospitality, or customer service experience is an asset.
• Knowledge of golf and golf equipment is preferred but not required.
• Strong communication and interpersonal skills.
• Basic computer and POS system proficiency.
• Ability to work flexible hours, including weekends, holidays, and early mornings.
• Ability to stand for extended periods and lift up to 25 pounds.
• Excellent customer service and communication.
• Attention to detail and organizational skills.
• Cash handling and basic math skills.
• Teamwork and reliability.
• Professional appearance and positive attitude.
• Ability to multitask in a fast-paced environment.
Working Conditions:
• Indoor retail environment with occasional outdoor duties.
• Weekend, holiday, and seasonal work may be required.
• Interaction with golfers, guests, and staff throughout the day.
This position is ideal for individuals who enjoy customer service, retail, and working in a golf course environment while helping create an outstanding experience for every guest.
Don’t meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.

Where you’ll work:
Part rural, part suburban, part stunning; Lincoln Hills Golf Club is the perfect location for lovers of golf and purveyors of extraordinary customer service. This exquisite 36-hole golf facility boasts a practice range, lakeside pavilion, restaurant and bar; so, we have what it takes to stand out on the green, and make you feel right at home with a caring team of professionals who seamlessly meld the best of golf and guest experiences.

The Fine Print
Columbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values.

Accountability | Creativity | Enthusiasm | Honesty | Inclusion | Respect

Columbia Hospitality is a national management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members.