Job Description

About Clarity Clinic

Clarity Clinic is an interdisciplinary private practice bringing together Psychiatrists, Advanced Practice Providers (PAs, NPs), Psychologists, and Therapists. Our mission is to guide the whole person toward clarity and mental wellness through exceptional, holistic care. We offer a broad range of specialties and treatment approaches — including medication management, psychological assessment, and psychotherapy — to support people wherever they are in life. Through this multidisciplinary model, we're redefining what accessible, comprehensive mental health care looks like.

Clarity Clinic is seeking a PRN TMS Coordinator to support TMS treatment operations across our Loop (333 N. Michigan Ave, #1400, Chicago) and Arlington Heights (2101 S Arlington Heights Rd, #185, Arlington Heights) locations. This role provides flexible, as-needed coverage for individuals receiving TMS therapy for MDD, OCD, and other mental health conditions. TMS is the only FDA-approved non-invasive, non-systemic treatment for major depression and OCD.

As a PRN team member, you'll be certified to deliver TMS Therapy under the supervision of our medical directors, staff physicians, and center managers, stepping in as needed to ensure consistent, high-quality patient care at both sites.

Schedule: PRN / as-needed, covering shifts between 7:30am–8:00pm, Monday–Friday, at either the Loop or Arlington Heights location depending on operational need.

Compensation: $27.00–$29.00 per hour. This is a PRN position and is not eligible for benefits.

In this role, you will:

• Provide educational consultations to interested patients
• Deliver TMS Therapy to patients at either location as scheduled
• Maintain a safe and therapeutic environment for daily treatment sessions
• Handle office administrative tasks such as managing leads, reporting statistical activity to the center manager, scheduling appointments, and handling medical records in compliance with HIPAA
• Serve as a member of the Clinical Team, participating in team meetings and activities as your schedule allows
• Assist clerical support staff with documentation for insurance preauthorization and reimbursement
• Deliver exceptional customer service consistently to every patient
• Assume other related responsibilities as assigned by management at either site

What you'll do:

• Adaptability — Work effectively across two locations and a variable schedule, responding to shifting patient needs and site-specific workflows
• Collaboration — Work with interdisciplinary teams, including physicians, neurologists, psychologists, and other healthcare professionals, to ensure coordinated care regardless of location
• Communication Skills — Clearly communicate with patients, families, and healthcare professionals about TMS procedures, benefits, potential side effects, and treatment plans
• Continuing Education — Stay current on TMS advancements, research, and best practices
• Documentation and Record-Keeping — Maintain accurate, confidential patient records consistent with protocols at both locations
• Patient Care — Provide empathetic, patient-centered care regardless of which site you're covering
• Problem-Solving — Proactively identify and troubleshoot issues that arise during sessions
• Safety Compliance — Adhere to strict safety protocols, including proper equipment placement and monitoring
• Technical Expertise — Understand TMS equipment operation, setup, and calibration at both locations
• Troubleshooting and Maintenance — Assess equipment functionality and perform routine maintenance as needed

*Complete TMS training will be provided.

Qualifications:

• Bachelor's degree from an accredited university in psychology, neurobiology, social work, pre-med, or a related field preferred, not required
• Excellent oral communication and organizational skills
• Proficiency in Microsoft Office applications
• Billing software knowledge
• Insurance knowledge
• Clinical interviewing experience
• Reliable transportation and flexibility to travel between Loop and Arlington Heights locations as scheduled

Perks:

• Opportunities for growth and professional development
• Flexible, as-needed scheduling

We celebrate diversity when it comes to all backgrounds and identities, and we encourage applications from minorities, LGBTQ+ individuals, candidates of all ages, and nontraditional backgrounds. Clarity Clinic an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Please stay alert to protect yourself from sophisticated job scams during the recruiting process. Only emails that come from claritychi.com are legitimate recruiting messages. Our HR Team will not send emails from other domains, or message you using WhatsApp or text messaging. We conduct all interviews by phone or video, and we will never ask you for money or to download software either during the interview process, credentialing or during our onboarding process. More tips from the FTC to avoid job scams: https://www.consumeraffairs.com/news/ftc-offers-tips-on-avoiding-job-scams-041321.html