Provides care to residents in accordance with care plan as directed by physician's orders.
Education and Certification: RN degree (ASN minimum) from an accredited college or nursing school; current RN licensure within the state of practice; CPR certification required.
Skills & Requirements: Must possess the ability to read, write and speak the English language; must be involved in health care matters and projects with the community as needed; must have strong communication and presentation skills in both group and individual situations; must be patient, friendly, courteous and respectful to residents in any situation, including difficult ones; must be able to make independent decisions when necessary; must have the ability to follow nursing department guidelines as outlined by the company and other regulations governing nursing services in a long-term care facility; must be able to move frequently throughout the workday; must be able to lift 40 lbs floor to waist; lift 20 lbs waist to shoulder; lift and carry 40 lbs; and push/pull 40 lbs.
Experience: Minimum one year nursing experience in a long-term care or other health care setting; geriatrics experience preferred.
Primarily works in an office setting as well as throughout the nursing department; bends, lifts, sits, stands and moves frequently throughout the shift; deals with frequent interruptions and possibly upset residents and family members; works regularly scheduled shifts in addition to weekends and holidays and other hours based on resident needs; primary responsibility is service to the residents but also deals with visitors, government personnel, etc.; participates in required continuing education programs; subject to odors, falls, burns and exposure to infectious diseases, waste, etc., including AIDS and Hepatitis B viruses.
Professionalism and Compassion: Reports to work on time and as scheduled; works in unison with all staff; displays a willingness to help others; embraces constructive criticism; presents a friendly and professional attitude; displays genuine care and concern for the residents and families; remains sensitive to the needs of the residents; possesses the patience necessary to address questions and concerns of the residents or families in a respectful manner.
Resident Rights: Promptly reports resident grievances to supervisors; treats all resident care information with confidentiality; continuously monitors assigned areas to ensure residents are treated fairly and with dignity and respect at all times.
Organizational and Communication Skills: Ability to multi-task and is detail-oriented; possesses the ability to effectively prioritize matters promptly and appropriately; understands the importance of follow-up; has the ability to assist LPNs and CNAs in organizing daily tasks effectively; builds rapport with residents and families through listening attentively and effectively following up; able to effectively communicate individually or as a group; must have the ability to communicate effectively and respectively with CNAs, LPNs, physicians, families and residents.
Safety Awareness: Follows safety program guidelines; immediately reports accidents and incidents to supervisors; identifies unsafe working areas and promptly reports to supervisors; promotes safety by working as safely and efficiently as possible; consistently follows infection control and universal precautions and other guidelines; identifies and corrects or reports hazardous conditions to supervisors; understands facility emergency and evacuation protocols.
Customer Service: Treats all residents, families, co-workers, inquiries, referral sources and supervisors with dignity and respect and takes initiative to exceed customer expectations; professionally represents the facility, self and position to visitors and residents; shows genuine concern for the residents; demonstrates a positive attitude and willingness to help to all visitors and residents; remains sensitive to all needs through listening, observing and responding appropriately for the position held.
Leadership Skills: Possesses an approachable management style; ability to solve problems and treat each situation fairly; is calming during a crisis situation; ability to build positive relationships with employees and other managers; ability to exercise sound judgment; enables and motivates staff and provides on-going recognition and praise.
