Job Description

About Shepherd Center

With five decades of experience, Shepherd Center provides world-class clinical care, research, and family support for people experiencing the most complex conditions, including spinal cord and brain injuries, multi-trauma, traumatic amputations, stroke, multiple sclerosis, and pain. An elite center ranked by U.S. News as one of the nation’s top hospitals for rehabilitation, Shepherd Center is also recognized as both Spinal Cord Injury and Traumatic Brain Injury Model Systems. Shepherd is the only rehabilitation facility in the nation with an intensive care unit on-site, allowing us to care for the most complex patients and begin the rehabilitation process sooner. Shepherd Center treats thousands of patients annually with unmatched expertise and unwavering compassion to help them begin again.

Shepherd Center's culture is one of hope, humor, and hard work. You will enjoy career growth, strong relationships with co-workers, strong support from leadership, and fun activities that have kept over 12% of staff members working at Shepherd for more than 20 years.

Every Other Weekend 5:30 am -2 pm, One Holiday per year, Weekdays as needed.

The Phlebotomist is responsible for a wide variety of specimen collection, processing, and transport of blood and other specimens that are to be tested at Shepherd Center or referred to an outside laboratory. This hands-on role's Accountabilities are significant in supporting clinical departments throughout the Center in an effort to provide the best patient care.

The Phlebotomist collects, labels, and processes patient specimens for the Center.

JOB RESPONSIBILITIES:

• Maintains familiarity with the use of hospital information systems and other computer applications that are required to manage information and workflow.
• Documents and acts on specimens with incoming defects promptly (wrong specimen, inadequate specimen, improper ID etc.); is able to identify, evaluate and remediate common pre-analytic specimen errors.
• Monitors pending orders frequently, investigates and takes appropriate action in the event of delay in collection; communicates testing delays to patient care and/or laboratory staff as appropriate.
• Processes referral testing, including batching, labeling and packaging of specimens to be referred to Mayo Medical Lab; creates requisitions and promptly transports specimens to Piedmont Hospital for testing.
• Maintains adequate supplies for specimen collection and referral testing and alerts supervisor of low inventory or supplies approaching expiration.
• Possesses a high degree of skill performing venipunctures, even on difficult patients.
• Exhibits high standards of professionalism and customer service when dealing with patients, visitors and staff, treating them with dignity, courtesy, respect and empathy in all circumstances.
• Practices proper safety techniques in accordance with Center and departmental policies and procedures. Responsible for the reporting of employee/patient/visitor injuries or accidents, or other safety issues to the supervisor and in the occurrence notification system.
• Monitors and ensures compliance with all regulatory requirements, organizational standards, and policies and procedures related to area of responsibility. Identifies potential risk areas within area of responsibility and supports problem resolution process.

REQUIRED MINIMUM EDUCATION:

• High School Diploma or equivalent experience.

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REQUIRED MINIMUM CERTIFICATION:

• N/A

REQUIRED MINIMUM EXPERIENCE:

• 1-3 years of related experience required

REQUIRED MINIMUM SKILLS:

• Possesses a high degree of skill performing venipunctures, even on difficult patients.
• Completes orientation and initial assessment of competency successfully by determined due date.
• Completes mandatory education and annual competency assessment requirements by determined due date.

PREFERRED QUALIFICATIONS:

• Organizational ability, and evidence of strong decision making

PHYSICAL DEMANDS:

• Uses body, tools, or special devices to safely, effectively, and efficiently to move, guide, or place patients. Involves some latitude for judgement with regard to precision attained and the selection of what adaptive device(s) to utilize.
• Ability to transfer and position patients, consistent with lifting up to 15 lbs.

WORKING CONDITIONS:

• Some potential for exposure to blood and body fluids.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be an exhaustive list of all job duties performed by the personnel so classified.