Patient Scheduler - Pediatric Therapy
PRN; Shift Varies
Perform multiple functions associated with the overall coordination of patient care within the Outpatient Rehab/Pediatric Therapy Department which include but are not limited to registration in multiple software applications, scheduling of appointments within and outside of the department, retrieving medical records, obtaining referrals, ordering department supplies, collecting copays and outstanding patient balances, and triaging phone calls by patients and outside providers.
During patient registration this position will be responsible for gathering demographic and financial information that is pertinent for the outpatient visit to maintain customer satisfaction and BHH financial viability.
This position holds responsibility of collecting referrals and/or authorizations as needed to meet the ever-changing payer requirements.
Ensuring compliance with Federal and State regulations and/or regulatory agencies.
This position should be able to communicate effectively and efficiently with patients, physicians, clinicians, other office staff, and outside providers in various environmental settings to reflect BHH values and culture.
Requirements:
High school diploma or equivalent required.
Preferred Qualifications:
Working knowledge of medical terminology and anatomy preferred.
Previous experience in scheduling or as a department secretary preferred.
Recent experience in specialty preferred.
Work Experience
Education
Founded in 1924 in Louisville, Kentucky, Baptist Health is a full-spectrum health system dedicated to improving the health of the communities it serves. The Baptist Health family consists of nine hospitals, employed and independent physicians, and more than 400 points of care, including outpatient facilities, physician practices and services, urgent care clinics, outpatient diagnostic and surgery centers, home care, fitness centers, and occupational medicine and physical therapy clinics.
Baptist Health’s eight owned hospitals include more than 2,300 licensed beds in Corbin, Elizabethtown, La Grange, Lexington, Louisville, Paducah, Richmond and New Albany, Indiana. Baptist Health also operates the 410-bed Baptist Health Deaconess Madisonville in Madisonville, Kentucky in a joint venture with Deaconess Health System based in Evansville, Indiana. Baptist Health employs more than 23,000 people in Kentucky and surrounding states.
Baptist Health is the first health system in the U.S. to have all of its hospitals recognized by the American Nursing Credentialing Center with either a Magnet® or Pathway to Excellence® designation for nursing excellence.
Baptist Health’s employed provider network, Baptist Health Medical Group, has nearly 1,500 providers, including more than 750 physicians and more than 740 advanced practice clinicians. Baptist Health’s physician network also includes more than 2,000 independent physicians.
Learn more at BaptistHealth.com.
