Job Description

University Physicians' Association is seeking qualified applicants for a Patient Service Rep to work for a pediatric office located in the North Knoxville area.

Job duties include, but are not limited to:

• Greeting patients in a friendly and timely manner
• Ensuring that patients complete necessary forms required for the electronic health record and billing office
• Maintaining patient demographic and insurance information; verifying insurance eligibility and collects co-pays
• Ensuring efficient patient flow through the practice by timely processing of patients as they arrive at front office
• Answering patient inquiries regarding patient registration information or billing questions
• Referring patient inquiries regarding medical care or treatment to medical assistants or physician
• Scheduling patients for appropriate appointments
• Document scanning, faxing and filing
• Other duties as assigned

Strong communication skills, attention to detail, time management, and organization are critical to the overall success of the candidate.

Requirements

Six months - 1 year of previous medical office experience preferred.