Emergency Department Technician – Emergency Department
Position Function: The Emergency Department Technician is under the direct supervision of the Nurse Manager, Clinical Manager, or at the direction of a physician. Performs clerical, computer, phlebotomy, EKG, and other patient care duties in the Emergency Department.
Essential Functions and Responsibilities
Job Class Specifics
1. Assist physician in patient examinations and specific ED procedures.
2. Performs weekly checks of eyewash station as assigned.
3. Assists in order entry and clerical duties as needed.
4. Completely and accurately documents all patient interventions and interactions on PCR.
5. Recognizes and responds to priorities in the patient care process. Readily adapts to changes in workload and responds efficiently.
6. Answers and responds to patient call lights promptly.
7. Accurately performs phlebotomy duties on all age/population groups and processes specimens to assure proper handling, labeling, and EDM documentation.
8. Performs treatments, procedures, collects and records patient data under the direction of the RN with attention to detail, accuracy, and patient comfort and safety. Keeps RN informed of findings.
9. Interprets patients EKG rhythm.
10. Communicates in a timely manner any aberrancies or arrhythmias to the primary RN and/or Resource Nurse, recognizing the significance of the interpretation and need for appropriate intervention.
11. Ensures alarms are on and properly set at all times.
12. Responds appropriately to emergent rhythms.
13. Completes rhythm competencies as required and by due date.
14. Receives, places and transfers telephone calls using appropriate telephone etiquette while promoting positive customer service.
15. Advises appropriate personnel of situations requiring attention or follow-up.
16. Readily adapts to changes in workload. Prioritizes work.
17. Maintains patient assignment boards, trackers, and Responder 5 applications.
18. Transports medications within the hospital as requested and needed according to Hospital policy.
Position Title: Emergency Department Technician Department: Emergency Department
1. Accurately applies orthopedic splints and dressings with associated patient/family teaching as directed.
2. Discontinues IV site at direction of Nursing Staff and accurately documents in EDM.
3. Assists with post mortem care.
4. Assists nursing staff in preparing for emergency transfer to cath lab or OR.
5. Able to verbalize and demonstrate eye irrigation as assigned.
6. Properly performs glucometer testing.
7. Independently restocks inventory of all work areas each shift as needed.
8. Able to verbalize and demonstrate correct procedure for cleaning of specialty ED equipment.
9. Accurately completes and transmits 12 lead EKG’s.
10. Demonstrates proper application of restraints in the ED setting.
11. Completes mandatory education and inservices by due date.
Qualifications and Standards
Education: Formal Education and Training: At least one of the following four or the equivalent in relative experience is required: (1) graduate of an accredited medical assistant program; or (2) graduate of an accredited phlebotomy program with 6 months of experience; or (3) 2 years of acute hospital CNA experience; or (4) nursing student clinical experience. Demonstrated knowledge of medical terminology is required. Successful completion of EKG class with minimum score of 80% required within 6 months of hire.
Experience: Experience applying customer service behaviors and communication skills required. Proficiency in Phlebotomy preferred; proficiency in EKG preferred; experience in reading cardiac rhythms preferred; basic computer literacy and typing skill preferred.
Certifications/Licensure: CPR certification required.
WellSpan Health’s vision is to reimagine healthcare through the delivery of comprehensive, equitable health and wellness solutions throughout our continuum of care. As an integrated delivery system focused on leading in value-based care, we encompass more than 2,500 employed providers, more than 250 locations, nine award-winning hospitals, home care and a behavioral health organization serving central Pennsylvania and northern Maryland. Our high-performing Medicare Accountable Care Organization (ACO) is the region’s largest and one of the best in the nation. With a team 23,000 strong, WellSpan experts provide a range of services, from wellness and employer services solutions to advanced care for complex medical and behavioral conditions. Our clinically integrated network of 3,000 aligned physicians and advanced practice providers is dedicated to providing the highest quality and safety, inspiring our patients and communities to be their healthiest.
Interested in careers at WellSpan? Find available roles at joinwellspan.org.
