Now Hiring Private Pay Billing Specialist
Full Time
Springfield, MO
Phoenix Home Care and Hospice is hiring a Private Pay Billing Specialist to support our Financial Services team. This role is ideal for someone who is organized, detail focused, and confident handling billing, collections, and communication with both internal teams and clients.
If you enjoy working with numbers, solving problems, and keeping things accurate and on track, this is a great opportunity to grow in a stable, team driven environment.
What You Will Do
Represent the Financial Services team professionally on the phone and in person
Generate and post revenue on a weekly basis
Submit claims and follow up on denials
Handle collections and maintain accurate account records
Communicate with operations and internal teams to resolve issues
Maintain organized, timely, and accurate documentation
Support additional billing and administrative tasks as needed
What You Need
At least 1 year of office or administrative experience
Basic knowledge of Microsoft Office including Word, Excel, and Outlook
Strong communication skills both written and verbal
Professional phone presence and customer service skills
Attention to detail and ability to stay organized
Ability to multitask and problem solve in a fast-paced environment
Ability to work independently and as part of a team
Positive, professional attitude
Billing or collections experience preferred, but we will train the right person
What We Offer
Eligibility after 60 days
Multiple Major Medical plans including dental and vision
Spousal and family coverage options
401k with company match
Paid Time Off starting at hire
Employee recognition programs
Supportive, team-oriented culture
At Phoenix Home Care and Hospice, our mission is to create New Beginnings for our caregivers and clinicians while delivering care built on compassion, honesty, and patience.
Choose Phoenix. Apply today.
Our Core Values:
Our written core values reflect, in words, what is truly important to us as an organization. In our Mission we highlight the pillars of this culture: Compassion, Honesty and Patience. These descriptive words define our culture.
Also in our DNA, we find these valuable qualities…
Responsibility – We take full responsibility for our actions.
Respect – We treat each other and those we serve with equal and high-level respect.
Excellence – We strive to exceed the expectations standard in our industry – giving plus one service.
Empathy – In all that we do, we ask, “What would I want if it were me?”
Potential – We strive to help everyone reach their full potential in life.
Courage – With an optimistic and brave heart we face each challenge, celebrating successes and viewing failures as opportunities to grow.
Community – We are active participants in our communities…reaching out to be good neighbors.
Our Story
The story of the legend of the phoenix bird is a story of ever-changing growth and rebirth. The beautiful mythical creature reflected the lights and colors of the morning sunrise – – always chasing the light and capturing all that was beautiful. It is a symbol of constant rebirth, renewal and fresh starts. It is not a story of ashes but rather of beauty and upward thinking…(Isaiah 61:3).
Our energy is focused on improving quality of life, perpetuating positive attitudes and embracing the challenges life places before us with grace, respect and compassion.
Our catalyst to consistently rise to new heights is a combination of perpetual learning, measurement of success, looking through the eyes of those we serve and listening with the heart which causes us to pause and discover what is really important in each situation. Within the listening and the application of learning we find new beginnings.
…We are Phoenix Home Care.
