Hours: 37.5 hours per week, Full-time
The Berkshire Independent Hospital is one of Berkshire’s leading private hospitals with an excellent reputation for delivering high quality healthcare, treatments and services. The hospital, built in 1993, has 43 individual patient rooms all with en suite facilities. By investing in advanced medical technology, the hospital offers a wide range of treatments and services. The three fully equipped theatres with a seven-bedded recovery area are particularly suitable for orthopaedic procedures offered, such as arthroscopy, hip and knee replacement, spinal discectomy. A dedicated day surgery suite is suitable for minor surgery and endoscopy.
Private Patient Manager, this position will be the primary point of contact for enquires in relation to private patients being those generated from the public, GPs or Consultants. The main objective of this role is to increase our insured and self-pay activity and create the best possible experience for all private patients, from point of first contact to discharge.
We are looking for a highly motivated person with a positive attitude and flexible approach. You will need to have excellent interpersonal skills and the ability to build and maintain relationships at all levels.
Why join us?
At Ramsay Health Care UK, our people are at the heart of our success. Our benefits are designed to support your wellbeing, work-life balance and career development, because we’re people caring for people:
Ramsay Health Care UK is a well-established global hospital group with over 50 years’ experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.
We love people with a positive, “can do” attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success.
We know our people are our greatest asset, our business is growing and we would like you to join us. “The Ramsay Way” culture recognises that people – staff and doctors – are Ramsay Health Care’s most important asset and this has been key to our ongoing success.
We are proud of our ‘Speak Up for Safety’ programme and ensure that the patient is at the heart of everything we do. Join us and have more ‘Time to Care’.
We are committed to equality of opportunity for all. This position is subject to an Enhanced DBS check.
We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process.
We care. It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. “The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success.
We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.
We are committed to safeguarding and promoting the welfare of adults, children and young people at risk. We expect all employees to share this commitment and behave in a way that supports it. All successful candidates will be provided with safeguarding training appropriate to their role.
Ramsay Health Care is a trusted provider of private hospital and healthcare services in Australia, Europe and the United Kingdom.
Every year, millions of patients put their trust in Ramsay, confident in our ability to deliver safe, high-quality healthcare with outstanding clinical outcomes. We operate hundreds of hospitals, day surgeries, primary care clinics, mental health services, diagnostics and imaging centres across eight countries. Ramsay’s integrated health services are also available at home and in the community through personalised cancer and cardiac care, psychology, allied health, virtual monitoring and telehealth.
Ramsay employs more than 90,000 of the best people in healthcare and supports a wide range of teaching, training and research. We are guided by our longstanding purpose of ‘people caring for people’ and driven by our vision to be a leading healthcare provider of the future.
