Job Description

Club Concierge

Clubhouse Reception – The Clubs of Cordillera Ranch

Boerne, Texas

Every great private club has someone who quietly keeps everything moving.

• The person who answers the phone before the second ring.
• Who knows which dining room has availability tonight.
• Who can coordinate a reservation, a to-go order, and a member request without missing a beat.

At Cordillera Ranch, that role belongs to our Club Concierge.

This position sits at the center of clubhouse communication and member hospitality, serving as the welcoming presence for members and the coordination hub for dining reservations, to-go orders, and general clubhouse inquiries.

If you enjoy hospitality, organization, and being the person who helps everything run smoothly behind the scenes, this is a unique opportunity to play a key role in the daily experience of a premier private club.

The Role

The Club Concierge is often the first voice members hear and the first person they see when they arrive at the clubhouse.

Working closely with the Food & Beverage leadership team, this position manages dining reservations, assists with member requests, coordinates to-go orders, and supports host operations during service.

The role requires a calm, organized professional who enjoys helping people and takes pride in creating seamless member experiences.

What You’ll Do

Member Reception

• Welcome members and guests with a warm and professional presence
• Serve as the primary point of contact for clubhouse inquiries
• Maintain an organized and welcoming reception area

Reservations & Communication

• Manage dining reservations and special requests through Club Essentials
• Answer incoming calls promptly and professionally
• Communicate reservation details and special requests to the service team

Food & Beverage Coordination

• Assist members with to-go orders and coordinate with the culinary team for accuracy and timing
• Support host operations during busy dining periods
• Maintain strong knowledge of menus, events, and club offerings

Operational Support

• Assist with event reservations and member requests
• Support the Club Concierge Supervisor and F&B leadership with administrative coordination
• Help ensure clear communication between members, kitchen, and service teams

Who Thrives in This Role

The best Club Concierges tend to be:

• welcoming and personable
• highly organized and detail-oriented
• calm under pressure
• strong communicators
• service-minded problem solvers

This role is ideal for someone who enjoys helping people and takes pride in creating a smooth and professional experience for members.

Compensation & Benefits

Full-time team members may be eligible for:

• Competitive hourly pay
• Medical, dental, and vision insurance
• Paid time off
• Company-paid life insurance
• Opportunities for long-term career growth within the club

About Cordillera Ranch

Located in the Texas Hill Country, The Clubs of Cordillera Ranch is one of the premier private clubs in Texas.

The club features:

• Jack Nicklaus Signature Golf Course
• Multiple dining venues and bars
• Fitness, tennis, and outdoor recreation
• A vibrant member community and year-round events

Our hospitality philosophy is simple: take care of people the right way, every time.

Requirements

Qualifications

• Previous experience in hospitality, concierge, front desk, host stand, or food & beverage service preferred
• Private club or luxury hospitality experience is a plus
• Strong interpersonal and communication skills
• Ability to multitask in a fast-paced environment
• Comfort working with reservation systems and POS software
• Professional appearance aligned with club service standards

Schedule

We are currently hiring a Full-Time & Part-time Concierge

Typical shift: 8:00 AM – 2:00 PM and 2:00 PM to 10:00 PM

Candidates must be available for:

• evenings
• weekends
• holidays
• Sundays (required)