Job Description

The Private Bank Lending Specialist supports Relationship Managers and their clients by managing the loan process with exceptional care, precision, and service. This role operates primarily in operational, processing, and analytical capacities, ensuring a high level of quality control from initial loan inquiry through closing and post-closing activities.

Primary Responsibilities

• Work closely with the Relationship Manager and client to help identify lending needs and appropriate financing solutions.

• Perform financial analysis of client information to support assessment of loan eligibility and structure.

• Following Relationship Manager handoff, serve as the primary point of contact for all internal and external parties involved in the lending transaction, while keeping the Relationship Manager informed throughout the process.

• Manage the end-to-end loan process from inquiry through closing and post-closing, including presenting loan packages to Credit Officers, submitting loans through origination systems, coordinating underwriting conditions, and supporting closing activities.

• Actively monitor the loan pipeline to ensure workflows are efficient and closing timelines are achieved.

• Maintain strong working knowledge of Private Bank credit policy, lending origination systems, and applicable regulatory requirements for commercial real estate and multi-family lending.

• Ensure a high standard of quality control by verifying the accuracy, completeness, and consistency of financial information and loan documentation.

• Support compliance with internal policies, procedures, and documentation standards throughout the lending process.

Qualifications

Required Qualifications

• Bachelor’s degree in Business, Finance, Economics, or a related field, or equivalent relevant experience.

• Experience in loan processing, underwriting support, credit analysis, or a related lending role.

• Understanding of commercial real estate and/or multi-family lending fundamentals.

• Strong organizational skills with the ability to manage multiple transactions simultaneously.

• Excellent attention to detail and commitment to accuracy.

• Effective written and verbal communication skills.

Preferred Qualifications

• Experience supporting Private Bank, commercial banking, or high-net-worth client lending.

• Familiarity with loan origination and document management systems.

• Knowledge of regulatory and compliance requirements related to commercial lending.

• Experience working Private Equity firms and/or underwriting of partnership loan programs

Hours & Work Schedule

• Hours per Week: 40
• Work Schedule: M-F 8:00-5:00
• in office requirement 4 days in a location listed; 1 day work from home

Pay Transparency

The salary range for this position is $102,000 - $130,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Equal Employment and Opportunity Employer

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Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.