WHO WE ARE

When it comes to health, we’re always looking for ways to push for betterIt’s why we were founded in the first place. In 1957, our founder, pharmacist William Wilkinson, witnessed a mother sacrifice her health by forgoing her own medicine to pay for her sick daughter’s prescription. He knew there had to be a better way. So, he introduced North America’s first prepaid drug plan, and GreenShield was born as a not-for-profit with a mission to support better health for all Canadians.

We aren’t just a health and benefits company. We’re the only not-for-profit social enterprise that brings worlds of coverage and care together, all in one place.

We’re noble challengers, purposefully building a better way and we need the best people to help us create a more holistic approach that takes care of the mind and body.

Our mission is to create better health for all Canadians, and we know that starts with our employees.

Reporting to the Privacy and Compliance Officer, the Associate, Privacy & Compliance supports the Privacy & Compliance team and will play an integral role in supporting and contributing to the continued evolution and execution of GreenShield’s Privacy Management and Compliance frameworks, ensuring that appropriate compliance processes are in place and working effectively, and that the related standards and procedures are effectively implemented across the organization. The role comes with visibility and exposure to all areas of the organization, and the successful candidate will be comfortable in building positive and productive relationships with diverse groups of people, and in building, supporting and enhancing existing oversight activities. This role contributes to our department’s commitment to a “Better Way” to deliver services that benefits key stakeholders and GreenShield as a whole.

THIS ROLE WILL BE RESPONSIBLE FOR

• Participating with the Privacy and Compliance Officer in monitoring and managing GreenShield’s Regulatory Compliance Management Framework, and in delivering and implementing the Regulatory Compliance Management Self-Assessment process.

• Supporting the Privacy and Compliance team with updating compliance requirements and regulatory updates within Resolver.

• Assisting in managing GreenShield’s Privacy Management Framework to ensure that significant privacy risks are identified, appropriately managed and efficiently coordinated.

• Supporting GreenShield’s Regulatory Compliance Management Framework by managing and tracking key risk indicators and operational risk events.

• Contributing to the preparation of quarterly risk and compliance related reporting and communications to senior management and the Board of Directors.

• Contributing to the review of marketing and advertising materials and supporting the Sales team in obtaining necessary information to respond to Requests for Proposals.

• Distributing, collecting, analyzing and reporting on GreenShield’s corporate compliance activities, including corporate licensing, regulatory filings and fee payments.

• Supporting the governance processes for the development, review and updating of corporate policies and standards that adhere to the defined corporate requirements.

• Providing guidance to the business in relation to market conduct (e.g. advisor licensing, contracting, and monitoring) and complaint procedures.

• Completing the Anti-Money Laundering / Anti-Terrorist Financing name screening process and submitting required regulatory filings within the prescribed timelines.

• Providing assistance to promote the awareness and application of privacy and compliance risk management across the organization.

• Creating and maintaining a Privacy Impact Assessment log.

• Maintaining Privacy Incident and Breach logs.

• Updating and maintaining the regulatory policy tracker to ensure that policies are updated in a timely manner by policy owners.

• Supporting the Security and Privacy Committee, annual regulatory reporting, and the licensing program for insurance agents.

• Other duties as assigned.

• 3-5 years’ experience working within the financial services industry, in particular the life and health insurance industry.

• Post-secondary diploma or degree.

• Results-oriented.

• A big-picture perspective and an understanding of the business with keen attention to detail.

• Innovative thinker and problem solver – the ability to see how all the pieces fit together and contribute to the achievement of broader organizational objectives

• A proactive self-starter who takes ownership of their area and shows a willingness to “roll up the sleeves” to support the achievement of the organization’s objectives

• Strong interpersonal skills; thrives in a collaborative team-based environment.

• Highly developed planning and organizational; can manage multiple tasks, meet deadlines and respond to changing priorities.

• Strong verbal and written communication/presentation skills; confident, credible and personable.

• Experience using Resolver.

• Experience in corporate and/or regulatory compliance management and enterprise risk management.

• Bilingualism (English French)