As a team member of the Priority Home Service, the Case Coordinator will collaborate with the interprofessional hospital team, the primary care home and community team to plan the client’s service plan and to ensure the client receives coordinated, efficient and timely access to client and family centered services. The Case Coordinator will initiate the referral(s) and the service request for delivery of professional and non-professional services and will continue to coordinate and ensure delivery of services until the client is ready to transition to the regular home care program, or transitions to LTC.

Experience

• Experience as a Case Coordinator in Community Health Services is an asset.
• Recent, relevant experience and demonstrated competency in community health, home care, and/or primary care/primary health care is required.

Education (Degree/Diploma/Certificate)

• BSW, OT, PT, BScPN, RPN, BN, RN, SLP, RD, or related health/human services degree required.
• Recent and relevant continuing professional education in relevant/related clinical area preferred.

Certification/Licensure/Registration

• Valid driver’s license and a vehicle required.
• Current registration in good standing with relevant college or licensing body in Manitoba.
• If successful applicant is a Registered Dietitian, must be a graduate of a recognized dietetic internship program accredited by Dietitians of Canada.

Qualifications and Skills

• Understanding of basic rehabilitation practice, principles and philosophy, and strong assessment skills of client function in the context of client home and community preferred.
• Computer-based knowledge and experience required.
• Excellent interpersonal, oral and written communication skills, including conflict resolution.
• Ability to work independently and collaboratively with others in an interprofessional team.
• Demonstrated ability to prioritize, remain organized, take initiative and work under pressure with strict timelines in high-volume environments.
• Demonstrated leadership abilities.
• Excellent professional judgment, critical thinking, clinical reasoning and decision-making skills.
• Knowledge of The Freedom of Information and Protection of Privacy Act (FIPPA).
• Knowledge of The Personal Health Information Act (PHIA).

Physical Requirements

• May be exposed to infectious diseases, blood and body fluids, toxic materials, noise, allergens, physical and emotional stress.
• May encounter aggressive and/or agitated clients/visitors/staff.
• Available to work days and weekends. May be required to work evenings.