Job Description

Staples is business to business. You're what binds us together.

Join our Healthcare Print SWAT team as a Print Solutions Analyst, supporting complex print programs and Digital Asset Management (DAM) integrations. You will partner with Sales, customers, and cross-functional teams to transform business requirements into scalable print and technology solutions that improve customer outcomes and accelerate implementation success.

What you’ll be doing

• Serve as a key analyst supporting large, complex healthcare print opportunities from discovery through implementation readiness.
• Partner with Sales and customers to gather business, operational, technical, and fulfillment requirements.
• Assess DAM integration opportunities and evaluate technical feasibility and implementation approaches.
• Document customer workflows, approval processes, ordering methods, and future-state requirements.
• Analyze customer data to identify savings, standardization, and operational improvement opportunities.
• Coordinate with Technology, Digital Product, Operations, Sourcing, Customer Success, and Implementation teams.
• Identify risks, dependencies, gaps, and implementation barriers before deployment begins.
• Develop implementation-readiness documentation including milestones, ownership, approvals, and timelines.

What you bring to the table

• Bachelor’s degree or equivalent combination of education and relevant experience.
• Experience translating complex business and technical requirements into actionable plans.
• Strong stakeholder management and cross-functional coordination skills.
• Knowledge of print production, sourcing, fulfillment, inventory, and distribution workflows.
• Experience with DAM platforms, technical implementations, or customer technology solutions is preferred.
• Excellent analytical, organizational, and problem-solving abilities.
• Strong written and verbal communication skills with the ability to explain technical concepts clearly.
• Ability to manage multiple priorities in a fast-paced environment.

What’s Needed - Basic Qualifications

• 5+ years of experience in business analysis, print solutions, customer implementation, project coordination, eCommerce, digital solutions, or a related field.
• Experience supporting large, complex customer opportunities involving multiple stakeholders and requirements.
• Experience gathering and documenting business, operational, product, and technical requirements.
• Experience coordinating cross-functional teams and managing multiple concurrent priorities.
• Proficiency with Microsoft Excel, PowerPoint, Teams, and related collaboration tools.

What’s Needed - Preferred Qualifications

• Experience with DAM platforms, print procurement systems, or marketing technology solutions.
• Knowledge of APIs, system integrations, and technical implementation processes.
• Experience supporting enterprise or multi-location customer implementations.
• PMP, CBAP, Agile, or related project management/business analysis certification.

We Offer

• Inclusive culture with associate-led Business Resource Groups
• Flexible PTO and company holidays
• 401(k) with company match
• Physical and mental wellness programs
• Online and retail discounts and more

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.