Job Description

Print Services Specialist

Work Location Butte, MT

Pay range $24.00 to $30.00 per hour

Employment Status: Regular Full-time

External candidates apply at northwesternenergy.com

Internal candidates apply through iConnect

About this position:

We are seeking a skilled and detail-oriented Print Services Specialist to join our team. The ideal candidate will have a strong background in print production, a keen eye for detail, and a passion for delivering exceptional print materials to our clients. As a Print Services Specialist, you will play a crucial role in managing the end-to-end print process, ensuring the highest standards of quality, accuracy, and efficiency.

We offer great benefits:

NorthWestern Energy is a fully regulated electric and natural gas utility serving Montana, South Dakota and Nebraska. We employ over 1,600 amazing people and serve over 800,000 customers who are our neighbors in our communities. We are a top employer and offer competitive benefits, including:

• 401K with company match up to 4% and non-elective contribution up to 7%
• Healthcare and wellbeing programs, including dental and vision for you, your spouse and dependents, Health Savings Account (HSA), healthcare and dependent care flexible spending account (FSA)
• Employee Assistance Programs (Offering up to six free counseling sessions, per person, per issue, per year for employees, spouses and dependents to include financial health)
• Life Insurance (Company pays basic employee policy; spouse, dependent insurance also available)
• Continuing education reimbursement
• Competitive pay (Scheduled performance-based wage increases and annual incentive opportunities.)
• Paid company endorsed volunteer opportunities
• Paid parental leave
• Paid bereavement leave
• Paid training opportunities
• Paid time off starting on your first day, plus 11 paid holidays

Benefits may vary by position or as negotiated as part of a collective bargaining agreement.

About this job:

Print Production Management

• Oversee the entire print production process, from prepress to finishing, ensuring adherence to quality standards and project timelines
• Collaborate with clients and internal teams to understand print requirements and specifications
• Support implementation of new technology for process execution and/or analysis

Technical Expertise

• Utilize advanced knowledge of various printing technologies, including Xerox digital press technology, to recommend optimal solutions for each project
• Operate large format printer and production support
• Operate print finishing machines including Polar programmable cutter and Horizon folder
• Troubleshoot and resolve technical issues related to printing equipment and processes
• Unload supplies, ensuring items are not compromised and stored in correct location
• Prepare print-ready and accessible PDFs for forms (basic layout cleanup, pagination, export settings, file naming and version control)
• Mail merge letters and envelopes

Quality Control

• Implement rigorous quality control measures to guarantee the accuracy and consistency of printed materials
• Conduct regular inspections of printed products to identify and address any defects or deviations from specifications
• Preflight and quality checks on incoming files before print/production (bleeds, margins, fonts, image resolution, correct logos and spelling)

Material Selection

• Advise clients on paper, ink, and finishing options to achieve the desired visual and tactile qualities for their print projects
• Stay informed about industry trends and advancements in printing materials and technologies
• Meet with vendors to source and manage supply inventory. Responsible for controlling the inventory and reordering supplies

Project Coordination

• Work closely with project managers, graphic designers, and clients to ensure seamless coordination and communication throughout the print production lifecycle
• Demonstrate strong multi-tasking skills by efficiently running multiple print jobs at once, often under tight deadlines. Ability to remain organized and focused when handling several projects simultaneously is essential

Cost Estimation

• Provide accurate cost estimates for print projects, considering materials, labor, and equipment costs
• Optimize cost-efficiency without compromising print quality
• Collaborate with Communications Director and creative team in brainstorming and developing creative strategies

All NorthWestern Energy employees are required to adhere to company safety standards and the Code of Business Conduct & Ethics Ensure all actions are consistent with NorthWestern Energy's values, mission, and strategic business objectives

Am I right for this job? Here's the success profile:

• Demonstrate and maintain a good safety record
• Must possess strong interpersonal communication skills
• High School Diploma or equivalent level of education required
• Communications, Print and Graphic Media Technology, Graphic Communications Management, or related degree path preferred
• Proven experience in print production and a solid understanding of various printing processes
• Basic computer experience, including knowledge of Microsoft Office programs
• Proficiency in using printing software and equipment
• Strong attention to detail and commitment to delivering high-quality products
• Excellent problem-solving and troubleshooting skills
• Effective communication and interpersonal skills for client interactions
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously
• Knowledge of design software (Adobe Creative Pro) and prepress processes is a plus
• Must be able to lift up to 50 pounds on occasion
• Basic proficiency with hand tools (e.g., levels, rulers, applicators, screwdrivers, drills, manual pen cutters, squeegee tools) is required. Hands-on tasks such as simple line cuts and tool-based applications are a regular part of the role. Training will be provided as needed, but comfort with these tools is expected
• Willingness to participate in hands-on training sessions for print finishing and tool use is required
• A valid driver's license and satisfactory driving record may be required
• Previous experience in a similar role within the printing industry is highly desirable, however, willing to train the right candidate with wiliness and ability to learn new processes
• Forklift Certification or ability to obtain is required (NorthWestern Energy will provide training, if necessary)
• Get Into Energy - Energy Industry Fundamental 2.0 certification is a plus (click the link to certify at no cost)

Requisition #4992

Posting Dates: April 1, 2026 through April 15, 2026

Department/Division: Corporate Communications

Employment Physical: Required

Drug Test: Required

Background Check: Required

Relocation Benefit: Negotiable

Telecommuting: None

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, age, disability, veteran status, genetic information or any other protected class in accordance with applicable federal or state laws and statutes. In compliance with the ADA Amendments Act, should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources department at 1-800-245-6977 or at job.inquiries@northwestern.com