Position
Overview

The Print Server
/ Canon Flow Administrator manages the organization’s print infrastructure,
including Windows print servers, Canon multifunction devices, and Canon
uniFLOW/Workflow solutions. This role also coordinates equipment moves,
supports new‑site deployments, and oversees print‑related leases to ensure
smooth operations across all locations.

Key
Responsibilities

Print
Server Administration

• 
  Maintain and administer Windows print servers,
  including queue creation, driver updates, and print spooler health.
• 
  Monitor print server performance and proactively
  resolve issues affecting availability or speed.
• 
  Configure secure print release, print policies,
  and access controls.
• 
  Perform routine maintenance, patching, and
  upgrades.

Canon
Device & uniFLOW Administration

• 
  Configure and maintain Canon MFDs, including
  firmware updates and fleet monitoring.
• 
  Manage uniFLOW/Canon Workflow systems, including
  user setup, secure print, scan workflows, and authentication.
• 
  Troubleshoot print/scan routing issues, workflow
  failures, and device authentication problems.
• 
  Maintain integrations with Active Directory,
  email systems, and document management platforms.

Workflow
& Document Management

• 
  Build and maintain automated workflows for
  scanning, routing, OCR, and document processing.
• 
  Partner with business units to design or refine
  workflows that improve efficiency.
• 
  Ensure compliance with document retention and
  security requirements.

Equipment
Coordination & Site Management

• 
  Coordinate moves, additions, and changes (MAC)
  for print equipment across all locations.
• 
  Plan and execute equipment relocations, ensuring
  minimal downtime and proper configuration at the new site.
• 
  Support new‑site openings by:
• 
  Assessing print needs
• 
  Coordinating device deployment
• 
  Ensuring network, workflow, and authentication
  readiness
• 
  Work with Facilities, IT, and vendors to ensure
  smooth transitions during expansions, relocations, or consolidations.

Lease
& Vendor Management

• 
  Manage print‑related equipment leases, including
  renewals, returns, and lifecycle planning.
• 
  Track lease terms, device counts, and contract
  obligations.
• 
  Serve as the primary liaison with Canon and other
  print vendors for service, supplies, and escalations.
• 
  Review vendor performance and recommend
  improvements or cost‑saving opportunities.

Support
& Troubleshooting

• 
  Provide Tier 2/Tier 3 support for print, scan,
  and workflow issues.
• 
  Train end users and support teams on print/scan
  procedures and best practices.
• 
  Maintain documentation for configurations,
  workflows, and standard operating procedures.

Security
& Compliance

• 
  Implement and enforce print security policies,
  including secure release and data protection.
• 
  Monitor logs and audit trails for compliance and
  anomaly detection.
• 
  Ensure print infrastructure aligns with IT
  security standards.

Monitoring
& Reporting

• 
  Track device usage, print volumes, and cost
  allocation.
• 
  Generate reports on usage trends, device health,
  and optimization opportunities.
• 
  Monitor fleet performance and proactively address
  issues.

Qualifications

Required

• 
  Experience with Windows print server
  administration.
• 
  Hands‑on experience with Canon MFDs and
  uniFLOW/Workflow solutions.
• 
  Strong understanding of print drivers, queues,
  and network printing protocols.
• 
  Familiarity with Active Directory and
  authentication methods.
• 
  Experience coordinating equipment moves or site
  deployments.

Preferred

• 
  Experience with document management systems
  (Therefore, SharePoint, etc.).
• 
  Knowledge of PowerShell for automation.
• 
  Understanding of network fundamentals (TCP/IP,
  DNS, SMB).
• 
  Experience managing vendor contracts or equipment
  leases.

Soft
Skills

• 
  Strong communication and customer service
  orientation.
• 
  Ability to coordinate across teams and manage
  multiple priorities.
• 
  Detail‑oriented with strong documentation habits.
• 
  Comfortable working independently and in cross‑functional
  environments.