Job Description

• Exciting opportunity to work for a global organisation

• 9 Months Parental cover leave cover

• Looking for candidates with strong customer service experience

OUR STORY

At FUJIFILM Business Innovation Australia, we help organisations make practical progress through technology. For more than 65 years, we’ve supported Australian businesses to manage information, work more securely, and grow confidently. Today, we continue to evolve, helping customers build the foundations for safe, responsible and effective digital transformation. When you join our team, you’ll grow your career while contributing to meaningful outcomes for our customers and business.

THE OPPORTUNITY

We have an exciting opportunity for a Print Room Associate at our client site in Canberra, ACT. This role requires the ability to provide an efficient service delivery based in a customer site, while ensuring efficiency, cost consciousness and excellent customer service.

Please note: This is a 9 months Parental cover Max term opportunity. Hours are scheduled on a roster basis between 7:30am and 4:30pm, depending on team coverage requirements.

Key Responsibilities:

• Act as a trusted on-site advisor, delivering high-quality print services while building strong customer relationships and meeting service level standards.

• Manage end-to-end service delivery, prioritising and coordinating high-volume print requests within tight and changing deadlines.

• Provide expert advice on efficient, high-quality and cost-effective print, design and distribution solutions, supporting tailored client outcomes.

• Optimise workflows to maximise productivity, minimise waste in line with best practice benchmarks, and maintain appropriate stock levels of consumables.

• Drive continuous improvement by identifying and implementing process, system and service enhancements, leveraging shared services and external vendors where required.

• Support operational excellence through reporting and analysis of monthly activity, resolving customer issues professionally, and coaching and cross-training team members.

Skills & Qualifications

• Experience in finishing and binding operations within a print centre environment is highly desirable

• Intermediate P/C skills & Microsoft Office experience

• Ability to work with minimal supervision

BENEFITS:

• In-house training and development, supported by a generous Educational Assistance policy

• Diverse career development opportunities across the business

• Discounted access to a large network of gyms, pools and leisure centres through Fitness Passport

• Employee discounts, rewards and recognition through our Gold Pass platform

• Income protection and life insurance

• Salary packaging and novated leasing options

• Employee Resource Groups, including Community Champions, Pride, First Nations, Sustainability and Elevate (Women in Leadership network)

OUR COMMITMENT

At FUJIFILM BI Australia, our commitment is to create a workplace where people feel respected, supported and able to contribute. Through Fujifilm’s global Diverse Stories approach, we recognise that every person brings experiences, perspectives and aspirations that strengthen how we work together, support our customers and contribute to innovation.

We value diversity, equity and inclusion, and are committed to fair, respectful and inclusive workplace practices. By listening to different stories and learning from one another, we help bring the Fujifilm Group Purpose, “Giving Our World More Smiles”, to life. We welcome applications from people of all backgrounds, experiences and perspectives.

If this sounds like the role for you please click the below “Apply Now” button and kickstart your application.

For further info you can also contact our Talent Acquisition team at  FBAUrecruitment@fujifilm.com