The GFI office equipment Help Desk is part of the Field IT team and is an additional resource for our MFP and MPS customers. The Print IT Help Desk team members are our first responders in IT service call process where most service calls are filtered to first and provide quick support for tasks that are not required to be onsite for.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
KNOWLEDGE, SKILLS AND ABILITIES:
GFI Digital was established in 1999 by local Founder and President Bruce Gibbs. We are a full-service provider of office technology, delivering the core solutions businesses rely on for IT, Print, and Communications, all backed by local, proactive support. As a single-vendor solution, our team has the expertise to make and keep technology simple for your business.
Our Mission: "To develop and support our customers and employees through our commitment to service excellence."
Our services include Office Equipment Sales & Service, Managed Print, Managed IT, Managed Intelligence, Advanced Technology Solutions, and Business Phone Systems.
■ Ricoh RFG Circle of Excellence
■ Pro’s Elite 100 Dealer since 2011
■ St. Louis Post-Dispatch Top Places to Work
■ Sharp Hyakuman Kai Award since 2015
■ Sharp Platinum Level Service Provider
■ Top 5 Sharp Dealer in the Nation
■ #1 Ricoh Production Growth Dealer in the Nation
GFI Digital is a Midwest-based business technology provider with offices in Missouri, Illinois, Kansas, Kentucky, and Arkansas, delivering nationwide support to organizations of all sizes.
