Job Description

We're Hiring in NYC! Come join us for an exciting career as a Print and Mail Center Site Leader!

What You'll Do

As a Print & Mail Site Lead, you will support the Supervisor in managing daily print and mail operations. Responsibilities include assigning tasks to mail clerks, processing contract mailings, and maintaining customer communication. You’ll also operate digital printing equipment, fulfill print requests, and assist with reporting. Experience with Adobe, graphics software, FTP sites, and finishing equipment (cutters, binders, inserters, folders) is a plus. You will also serve as a backup to the Supervisor when needed.

Your Responsibilities Will Include

• Lead day-to-day print and mail operations.
• Oversee quality control and workflow efficiency.
• Work with state-of-the-art printing & mailing equipment (Canon 8000 & 750, Konica, Xerox Nuvera, Pitney Bowes, Quadient, Blue Crest, or Neopost) used for folding, inserting, and processing mail.
• Collaborate with customers and provide status updates.
• Train and guide staff, ensuring cross-functional expertise.
• Identify cost-saving opportunities & process improvements.

You're a Great Fit If You Have:

• High School Diploma or GED.
• 3+ years of management experience
• Experience in a high-volume mail and print environment, including experience operating black and white printers and mail insertion equipment.
• Detail orientation and ability to process mail with precision.
• Strong Organizational Skills to efficiently manage mail flow and prioritize tasks.
• Strong communication skills, including reading, writing, and verbal.
• Proficiency in Microsoft Office Suite (Word, Outlook, Excel), Office 365 SharePoint, and Adobe.
• The physical ability to stand, squat, and lift 50 pounds.

Compensation:

• $21-$23 per hour

Equal Opportunity Employer

Mission: To create opportunities for people with barriers to economic well-being.

In 1935, Fedcap Rehabilitation Services was founded by three men in NYC who had sustained injuries in WWI and literally changed the world for people with physical disabilities. It now provides an array of services to youth and adults helping thousands each year graduate from high school, obtain vocational certification or a college degree, become work ready, obtain meaningful employment and achieve long term economic well-being.

Renamed The Fedcap Group in 2018, Fedcap Rehabilitation Services continues to be a trailblazer in providing opportunities for people with challenges and disabilities and their families.

Website: www.fedcap.org