Job Description

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com

of Job Function:

We are looking for a skilled Principal Software Engineer with vast experience in building high-performing, scalable, enterprise-grade, cloud-based applications, to join our outstanding Verint Analytics team. You will be part of a talented software group that works on strategic enterprise Analytics products. You will be responsible for product development, troubleshooting, challenging problem resolutions and technical guidance to development teams, software design and development of complex solutions.

You will be responsible for SW architecture, design, proof of concepts and development of complex solutions. Collaborate with cross-functional stakeholders to understand requirements and business needs to define the best SW design solutions. You will play a key role in ensuring product quality, fostering innovation, and contributing to the long-term technical vision of the product.

Principal Duties and Essential Responsibilities:

• Responsible for evaluating emerging & established cloud-based technologies against product requirements and for creating proof of concept for guiding the development team.

• Taking part in the development of complex solutions.

• Provide technical leadership by influencing the design and architecture of major software components.

• Produce technical documentation and design artifacts to ensure scalability and reusability across the application while enforcing best practices

• Help foster the culture of creativity and excellence through technical innovations and thought leadership.

• Mentor and train other engineers on design techniques, test automation methodologies and coding standards.

• Detail-oriented and highly organized with the ability to manage multiple priorities.

• Excellent organization, time management, and project leadership skills.

• Adheres to strict deliverable deadlines while able to multitask.

• Ability to work in a globally distributed environment spread across multiple time zones.

• Collaborate with peer architects and Gain knowledge of integrated solutions

• Champion product quality, customer-centric thinking, and technical excellence.

• Pioneer research and development efforts to evolve the product and explore new technologies.

• Communicate with customers other stakeholders to understand and resolve the issues in production.

Required Qualification:

• 15+ years of overall experience, including a minimum of 10 years of enterprise, full-life cycle in Architecture, design and development of large-scale applications.

• Bachelor's / master’s degree in computer science, Computer Engineering, Information Technology, or relevant field

• Proven hands-on experience for at least 7 years in common OOP programming languages (Java, GO, Python or similar) and proven full- stack knowledge (such as React, Node JS, Angular or similar)

• 5+ years’ experience in SaaS cloud-native product development, microservices architecture, API and event-driven development and best practices,

• Proven experience with software development life cycle (SDLC) and agile/iterative methodologies required. You should be a developer by nature, technology enthusiastic with a sharp mind and great analytical skills

• Strong cloud experience with AWS and additional vendors (GCP, Azure).

• Excellent knowledge of cloud computing technologies and current computing trends

• An in-depth understanding of Public/Private/Hybrid Cloud solutions and proven experience in the transition of an on-prem solution into a multi-tenant multi-cloud environment.

• Proven experience with DevOps tools and CI/CD processes

• Experience with SQL and No-SQL Databases

• Experience with Containerized Technologies like Docker, Kubernetes.

• Experience in Monitoring Solutions like Data Dog, Prometheus, ELK Stack, etc.

• Experience in Serverless technologies like Cloud Functions, AWS Lambda, KNative, etc

• Experience in complex problem-solving and multi-system problems.

• Exposure to AI tools in development cycle and drive development excellence through the usage of AI tools.

• Excellent leadership, communication and collaboration skills. Lead, coach & retain leaders and engineers in a global, cross-office environment

• High prioritization capabilities

• Positive attitude, mission-driven, action-oriented, and a strong commitment to delivering quality work

Why Join Us?

• Work on a critical enterprise product with real-world impact.

• Collaborate with a talented and passionate team.

• Opportunity to grow technically and professionally.

• Flexible work environment with exposure to both cloud and on-premise technologies.

• Be a driver of innovation, quality, and customer success.

• Be a part of Great Place to Work in 16 countries across 5 continents