Fidelity Investments

Principal User Experience Designer

Fidelity Investments  •  Onsite  •  1 hour ago
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Job Description

At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want— from the 23 million people investing their life savings, to the 20,000 businesses managing their employee benefits programs, to the 10,000 advisors and institutions needing innovative technology solutions to invest their clients’ money. To do this well, as a privately held company, we place a high degree of value in nurturing a work environment that attracts the best talent and reflects our commitment to being an employer of choice.

Underneath this stable and trusted brand is an exciting innovation practice - The Fidelity Center of Applied Technology (‘FCAT”). FCAT is a centralized function whose directive is to catalyze innovation across the firm. FCAT teams prototype and pilot new businesses and capabilities that continue to distinguish our brand as the best customer experience in the financial services industry.

As part of this practice, we are continuing to build industry-leading entrepreneurship capabilities to systemically and repeatedly create new businesses beyond our core. Using Lean Start-Up, Design Thinking, and Agile methodologies, we rapidly move ideas from concept to scale. We have a number of ventures at different stages in the pipeline and are looking for design talent. If you have a passion for crafting products and services that make lives better, a career in Design at FCAT may be right for you.

This is an exciting opportunity for an experienced Principal Designer to work with a passionate team to explore from POCs (Proof of concepts) to MVPs in the space of cryptocurrencies and blockchain technologies!

Must include portfolio as part of the application.

Primary Responsibilities:

  • Lead the UX/Product experience design on a range of projects
  • Be a hands-on designer, bringing business ideas to life, through journey maps, user flows, sketching, wireframing, prototyping, designing, testing, and building
  • Understand and extract complex problems into intuitive, informed solutions
  • Understand customer needs, motivations, and behaviors and translate them into concepts and prototypes to elicit direct feedback
  • Be the visual voice – visual design comps for prototypes and occasional collateral material
  • Be highly collaborative within a multi-disciplinary team
  • Articulate and champion your design solutions based on human-centered design principles and incorporating research data
  • Be customer-centered, collaborative, and inclusive
  • Build collaborative relationships with internal business partners and project teams

Education and Experience:

  • Degree (or relevant qualification) in a related field, such as Interactive Design, Industrial Design, or Visual Communication. MSc is advantageous.
  • 7+ experience as a lead UX designer, information architect, interaction designer, visual designer, or a similar role

Skill and Knowledge:

  • Thrive with ambiguity, and ability to pivot as the journey progresses from ideas to products
  • Thrive in crafting design artifacts such as (but not limited to), wireframes, user flows, user journey maps, interactive prototypes, and pixel-perfect design comps
  • Experience participating in the full product development lifecycle of the web, mobile, and/or software applications
  • Expertise in facilitating and inspiring idea generation techniques
  • Deep understanding of user research and user testing
  • Experienced user of Sketch, Figma, InVision, or equivalent design and prototyping software
  • Attention to detail: dedication to quality – strong documentation skills
  • Fine-tuned presentation and listening skills, ability to communicate user needs, and design rationale
  • Ability to manage your own time by appropriately prioritizing design tasks while working within project schedules
  • Professional with the ability to lead and work as part of a creative team

Experience with the following is desirable:

  • Agile, Design Thinking, Lean UX, or Lean Start-up methods
  • Cryptocurrencies and the blockchain
  • Experience using a mix of technologies such as CSS, HTML, Javascript, jQuery

Why Fidelity?

  • A company that is committed to innovation and being an industry leader by investing in technology
  • More than 12,000 technology professionals utilizing an Agile methodology enterprise-wide
  • Access to top-tier technology platforms, tools, and frameworks
  • Exciting positions and numerous opportunities for personal and professional growth
  • Competitive compensation and benefits package that includes bonus, health insurance, pension, life assurance, and a variety of work/life programs

Company Culture

At Fidelity, we reward ambitious, passionate individuals with a work environment that fosters diversity, teamwork, and collaboration as well as encourages innovative ideas and fresh thinking. We recognize the value that employees’ individual differences can contribute to the bright and strong future of our company.

Fidelity Investments is one of the world's largest providers of financial services. Fidelity offers investment management, retirement planning, brokerage, and human resources and benefits outsourcing services to over 20 million individuals and institutions as well as thousands of financial intermediary firms. The firm is the largest mutual fund company in the United States, the No. 1 provider of workplace retirement savings plans, the largest mutual fund supermarket, a leading online brokerage firm, and one of the largest providers of custody and clearing services to financial professionals.

At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want— from the 23 million people investing their life savings, to the 20,000 businesses managing their employee benefits programs, to the10,000 advisors and institutions needing innovative technology solutions to invest their clients’ money. To do this well, as a privately held company, we place a high degree of value in nurturing a work environment that attracts the best talent and reflects our commitment to being an employer of choice. For more information about Fidelity Investments, visit www.fidelity.com. www.fidelityinvestments.ie

Fidelity established an Ireland presence in 1996 and we currently employ 800 staff across IT and shared services, with offices in Dublin (City West) and Galway (Parkmore East).

Fidelity Investments is an equal opportunity employer.

Category:

Information Technology

Fidelity Investments

About Fidelity Investments

Fidelity’s mission is to strengthen the financial well-being of our customers and deliver better outcomes for the clients and businesses we serve. Fidelity’s strength comes from the scale of our diversified, market-leading financial services businesses that serve individuals, families, employers, wealth management firms, and institutions. With assets under administration of $15.0 trillion, including discretionary assets of $5.9 trillion as of March 31, 2025, we focus on meeting the unique needs of a broad and growing customer base. Privately held for 78 years, Fidelity employs more than 77,000 associates across the United States, Ireland, and India.

For our Terms and Conditions, please visit http://go.fidelity.com/LIterms

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Boston, MA
Year Founded
1946
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