Job Description

Elevate your career by steering multi-faceted tech programs, integrating innovative solutions for a dynamic impact across global operations.

As a Principal Technical Program Manager in Enterprise Technology, Employee Platforms Enablement Office, you will lead complex, multi-functional technology projects and programs that will impact experiences for multiple groups across the firm, including clients, employees, and stakeholders. In this pivotal role, you will serve as the Chief of Staff for the APAC region, reporting directly to the Head of Employee Platforms Enablement Office. You will be responsible for driving complex, multi-functional technology projects and programs that shape the experiences of clients, employees, and stakeholders across the firm. As a strategic leader, you will break down business, technical, and operational objectives into actionable plans, navigating ambiguity and driving transformative change. Your technical fluency, resource management expertise, and advanced analytical skills will be critical in delivering innovative solutions that align with the firm’s strategic goals. You will foster strong relationships with stakeholders, ensuring alignment, effective risk management, and the successful execution of firmwide initiatives.

Job responsibilities

• Act as Chief of Staff for the APAC region, providing strategic leadership and operational oversight, and serving as a trusted advisor to the Head of Employee Platforms Enablement Office.
• Develop and implement strategic technical program plans, aligning with organizational goals and cross-functional collaboration
• Oversee complex technology project and program execution, managing resources, budgets, and timelines while mitigating risks and addressing roadblocks
• Foster strong relationships with stakeholders, clients, and cross-functional teams, providing direction and defining decision-making procedures for beneficial outcomes
• Guide the selection and implementation of appropriate technologies, platforms and software tools leveraging advanced technical fluency
• Champion continuous improvement by identifying process optimization opportunities, incorporating best practices, and staying abreast of emerging technologies

Required qualifications, capabilities, and skills

• Bachelor’s Degree in Computer Science, Cybersecurity, Data Science, or related disciplines
• 7+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in large organizations
• Demonstrated proficiency in technical solutions, vendor product knowledge, managing vendor relations, and implementing solutions
• Advanced analytical reasoning skills, applying critical thinking and problem-solving techniques to break down business, technical, and operational objectives
• Proven ability in leading through change, managing dependencies, and controlling change in high-pressure, shifting environments
• Advanced expertise in stakeholder management, establishing productive relationships, and driving beneficial outcomes aligned with firm objectives

Preferred qualifications, capabilities, and skills

• Advanced communication and interpersonal skills, with the ability to convey transformation vision, strategy, and progress to all levels of the organization.
• Strong organizational and time management skills, with attention to detail and the ability to manage multiple priorities.

• Senior stakeholder management and negotiation skills.

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.