Understands and considers both the business and the technical engineering/IT needs to ensure quality digital products and related operational workflows to meet/exceed the desired business objectives. Able to perform cost, benefit and risk analysis associated with the proposed product/services and recommend alternatives for solutions throughout the product life cycle. Collaborates with stakeholders and users to synthesize, articulate, and document business and system requirements. Performs data analysis, defines, and documents business requirements, translates business requirements to technical/engineering specifications, acceptance criteria, user experience requirements and system validation while considering the complete technical and non-technical solution. Technical specifications are utilized by Engineering/IT in the final technical design and eventual product build/acquisition or integration. May assist product and operations leaders to coordinate deployment of deliverables (varies by product). Provides input for development of other product documents, project charters and plans, work assignments, deliverable target dates, and other aspects of assigned work. Applies systems engineering methodologies and discipline throughout the product and project lifecycle based on assignment. Drives BA best practices through training, mentorship, and skill development of team members. Researches, analyzes and validates complete and accurate business and systems requirements. Establishes scope boundaries for basic and routine products and technical requirements with accuracy and clarity. Plans and monitors work scope estimates and schedules for the defined scope of the product. Assesses and defines problems through root cause analysis and proactively brings solutions to the table. Able to read, assess and interpret vended and solution architecture and translate into scope of work and technical specification requirements for integration into Mayo Clinic engineering/technology systems and product operations workflows. Understands and helps define product implementation change management requirements for those products not requiring formal Implementation Team resourcing.
Bachelor's Degree (business, communications, advertising, marketing, statistics, engineering, technology, health care) and 7+ years of relevant digital business analyst role. Understand business strategy and business planning principles and applies with minimal guidance to assigned work. Demonstrated leadership and expertise in design, build and operations capabilities and requirements of current digital product technologies. Able to understand and effectively communicate overarching product strategy to provide context to technical requirements and specifications. Able to understand and effectively document business, operational and technical requirements for product, operations, and engineering/IT teams. Applies system and analytical thinking methodology and discipline. Ability to build and maintain strong working relationships at multiple levels of the organization. Effective (or Strong) communicator (written & verbal) with active listening skills. Ability to facilitate small group/team discussions. Professional and reflects Mayo Clinic values and beliefs. Strong planning & organizational skills. Proactive and able to navigate conflict and help find resolution. Problem solver with ability to maintain a keen attention to detail and manage multiple initiatives.
Authorization to work and remain in the United States, without necessity for Mayo Clinic sponsorships now, or in the future (for example, be a U.S. Citizen, national, or permanent resident, refugee, or asylee). Mayo Clinic does not participate in the F-1 STEM OPT extension program.
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
Mayo Clinic has expanded and changed in many ways, but our values remain true to the vision of our founders. Our primary value – The needs of the patient come first – guides our plans and decisions as we create the future of health care. Join us and you'll find a culture of teamwork, professionalism and mutual respect, and most importantly, a life-changing career.
Mayo Clinic was founded in Rochester, Minnesota by brothers Dr. William James Mayo and Dr. Charles Horace Mayo. More than 100 years later, their vision continues to evolve around a single guiding value: "The needs of the patient come first." Today we are the largest integrated, not for-profit medical group practice in the world.
We are recognized for high-quality patient care more than any other academic medical center in the nation. These endorsements are very gratifying, but also humbling. They remind us of the tradition that has been entrusted to each one of us, and the legacy of excellence that we uphold every day.
